Gartner Dataquest Introduces 3 New Ways to Stay on Top of the IT Services and Strategic Sourcing Marketplace...

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worldwideitservices@gartner.com
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You're inside the market. You can see the growth. It's huge.

Almost one-third of global enterprises no longer want to own their IT assets. Virtually 100 percent of all CIOs want the help of Enterprise Service Providers, but only 5 percent have an explicit strategy. And of all IT spending worldwide, services now accounts for 42 percent — the largest segment.

There's no better way to stay on top of the forces shaping the IT Services market than to engage with a team of people who do it for a living. This newly enriched series of reports on trends, buying behavior, and market forecasts from Gartner Dataquest is the most comprehensive source of strategic intelligence on services, software, and sourcing available today. With it, you can anticipate future client requirements, validate your business strategies, and make the right investments for maximum growth.



  • CIOs must make information profitable, not just available


  • Most CIOs do not have the staff qualified to manage the multi-sourced environment


  • Service Provider hybrids will own and operate IT utilities powering the e-economy


  • New solutions based on business process and industry knowledge will be the foundation for joint ventures between users and vendors
Outsourcing Services: Have unprecedented detail on all aspects of outsourcing at your fingertips, from both the user and vendor perspectives — IT infrastructure to ASP, new utilities to business process outsourcing. Outsourcing Services provides you with a comprehensive ongoing analysis of market opportunities, trends, and the competitive environment. Plus: market forecasts for IT, applications, process outsourcing services, and more.
Services Market Metrics:This is the definitive source for top-line statistical and qualitative analysis of the worldwide IT services industry. It includes forecasts, vendor revenue and market share, and key financial and operational industry metrics. Services Market Metrics is the ideal tool for understanding your performance relative to the market. And it's based on real-world Gartner Dataquest research, not modeling.
Small and Midsize Businesses: This is the next big growth area in services and strategic sourcing. The Small and Midsize Businesses cluster takes the vendors viewpoint. It provides CEOs, business unit leaders, CMOs, sales executives and market research departments of services, applications, and hardware providers with actionable forecasts, trends, and analysis. You'll understand market potential, preferred channels, service needs, budgets, priorities, and decision criteria of the small and midsize market (North America only).
Check out these other valuable Gartner Dataquest clusters on specific service and strategic sourcing markets:
  • IT Services Asia Pacific
  • Network and Internet Services
  • IT Services Europe
  • Software Applications Worldwide
  • Business Strategies
  • Software Infrastructure
  • NEW IT Services Vendor Profiles. Fortify your decision support data with our new IT Services Vendor Profiles, a series of comprehensive strategic reports from Gartner analysts. We've interviewed senior managers in major IT services companies to find out their key issues, challenges, opportunities, and customer strategies. For end-users, these profiles can validate choices for RFP short lists and provide comparative data found nowhere else. For vendors, they reveal the full competitive landscape and provide insights about potential partners.

    The right research is only half the story. Research is indispensable. What transforms it into a profitable business strategy is insightful consulting support. With Gartner Consulting, you'll have the advice and counsel you need to interpret the data and apply it immediately in your market segment - a complete solution in a fast-moving market.