Letter From the Editor David McCoy - 20 November 2001 Business process management's (BPM's) potential for business improvements through advanced process automation is the most compelling business reason to implement an "enterprise nervous system" (ENS). Where ENS implementations risk being seen as infrastructure in search of a problem, BPM allows enterprises to raise the level of discussion and make specific business process support the primary reason for application integration efforts. Client feedback at our application integration conferences confirms enterprises and vendors both want to shift the application integration sales/justification/deployment focus from "plumbing" (e.g., adapters, messages) to process—e.g., T+1 trade clearance, digital subscriber line (DSL) provisioning, supply chain management (SCM). BPM will shift the application integration message to domain-specific competitive business advantage. Why are so few BPM implementations making headlines? In this issue of the Application Integration and Middleware Spotlight, we analyze the hurdles that enterprises are stumbling over on the way to BPM success.  Read more

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	Overview Business Process Management Hurdles to Clear David McCoy - 20 November 2001 Business process management is here, but hurdles abound: the pricing models are wild; return-on-investment analysis is shortsighted; and, if you cannot organize for application integration, forget BPM success.

Process Management Pricing: Legacy and Exotic David McCoy and Alexa Bona - 20 November 2001 There are 12 pricing models that can be applied to business process management and workflow. Some models represent a business reality that has passed; others, a reality that never emerged.		Process Management Pricing: Opportunistic and Dominant David McCoy and Alexa Bona - 20 November 2001 Integration broker vendors have begun to offer BPM "at no additional charge." This trend will continue to the point where the majority of application integration's BPM will be a "free" offering, bundled in a larger product.
Ten Golden Rules for Starting Application Integration Massimo Pezzini and Jess Thompson - 20 November 2001 Technology is not the most important aspect of application integration initiatives. Proper organization and a clear understanding of your short-term and long-term needs may be as critical as choosing the "best" product.		Changing the View of ROI to VOI—Value on Investment Kathy Harris and Maurene Grey, Carol Rozwell - 12 November 2001 Enterprises that evaluate initiatives solely on quantifiable return on investment are missing the opportunity to reap increasing value from "soft" initiatives. A better approach begins with Gartner's framework for value on investment.