Interview With the President of the European Commission
After the tragic events in the United States and at the dawn of euro currency, Gartner asked the President of the European Commission, Romano Prodi, about his views on Europe's quest for a digital society and economy.

Mr. Romano Prodi, President of the European Commission, kindly accepted our invitation to answer questions for the first European edition of the Gartner Business and Public Policy Spotlight.

Mr.Prodi is also one of the most enthusiastic supporters of the eEurope program. The eEurope program was launched by the Commission in December 1999 to bring the benefits of the Information Society to all Europeans.

Andrea Di Maio is a Research Director at Gartner based in Italy. Much of his research focuses on government and technology in Europe, e-government, and technology and public policy.
R. Prodi


Di Maio: Is "cyber-terrorism" seen as posing a serious threat to the member states of the European Union (EU) and their infrastructure and, if so, what will the European Commission do to improve protection? How will efforts to improve protection affect the balance between civil liberties and security?

R. ProdiPresident Prodi: The European Commission monitors with great attention the development of an information society where the constant, astounding progress of technology gives birth to new, innovative services almost every day. Unfortunately, it also gives rise to unanticipated forms of "cyber-crime." Of course, cyber-terrorism is seen as a serious problem for member states, especially in the wake of the terrorist attacks against the United States, and we are acutely aware of its possible implications in terms of civil liberties and security.

Our information highways should not offer new opportunities to blackmailers and criminals. At the same time, our concern for security should not push us to introduce excessively stringent controls, which could stifle the computer revolution, undermine its beneficial effects, or run against our commitment to ensure the protection of fundamental rights and freedoms, which are the essential aspects of our democratic societies.

quote The advances of new technologies enormously increase the possibility of remotely controlled crime and terrorism. We must prevent hackers from interfering with systems of crucial importance to our societies, such as the computer networks of public utilities, dams, nuclear power plants, air traffic control, hospitals, banks and public institutions. This is made particularly difficult by the cross-border nature of the "hacktivist" threat. A mix of legal and technical measures will be required to protect our societies from the so-called "weapons of mass disruption." The European Commission has been active on both fronts, especially since the extraordinary European Council held in Tampere (Finland) in October 1999. Our proposals include a common definition of cyber-crime, with appropriate enforcing procedures. Police forces will have to be trained to combat this insidious enemy and to neutralize it by blocking or thwarting its financial movements. This will imply enhanced cooperation between law enforcement agencies throughout Europe and all over the world, even at the price of reduced secrecy for bank accounts.

The EU Ministers of Justice and Home Affairs, meeting in Brussels after the terrorist attacks of Sept. 11, adopted a set of measures aimed at improving the fight against all forms of terrorism. In particular, they envisaged the creation of multinational investigation teams and joint initiatives against the use of the banking system for the transfer of terrorist-related funds and the proceeds of drug trafficking. In addition, our existing and proposed data-protection legislation allows us to take the necessary steps for law-enforcement at the national level. They are, of course, constrained by the criteria laid down in the Charter of Fundamental Rights and the European Convention on Human Rights.

The EU, like any other democracy, must find the right balance between civil liberties and security. The need to guarantee a high level of security should not be seen as a reason for unnecessarily limiting the freedom of our countries or the privacy of European citizens. We will have to use all our ingenuity, but I'm sure we will succeed in conducting a policy of openness without exposing ourselves to the new forms of terrorism.

Gartner Viewpoint: As President Prodi pointed out, the intersection between privacy and security is critical. Although the EU enjoys a relatively mature regulatory framework to support privacy, there are still significant differences across countries. New technologies pose new threats to privacy, and these must be addressed as soon as possible. The private sector should play the greatest role in increasing the security of products and infrastructures, but government supervision is essential because it may affect the privacy of European citizens and the smooth operation of the European internal market (i.e., the seamless integration of individual member states' markets into a single one).

    For more about these issues, read:
         · Making Privacy Laws Work in Practice
         · Privacy and Authentication: Is 'Big Brother' Coming?
         · What Should European Governments Do About Security?
         · Protection of the Critical Information Infrastructure


Di Maio: To enable individuals and enterprises to exploit the benefits of the information society fully, clearer rules about Internet taxation and consumer protection must be laid down. What further developments should they expect on this front?

President Prodi: The information society certainly requires clearer, if fewer, rules and significant cooperation between the EU and the United States in dealing with e-commerce issues, like Internet taxation and data protection.

quote In today's rapidly changing market, Europe needs a new regulatory framework for electronic communications networks and services. The main objective is to create a single European market for electronic services by harmonizing the existing rules.

The Lisbon European Council of March 2000 highlighted the potential of the shift to a digital, knowledge-based economy in terms of growth, competitiveness and job creation. The new policy framework needs to take these developments into account, in particular the convergence between telecommunications, broadcasting and IT sectors. Our objective is to reinforce competition in all market segments while ensuring continued protection of basic consumer rights.

In order to ensure legal certainty in the transition from the current to the new regulatory framework, it is anticipated that five new directives (framework, access, authorization, universal service and data protection) will enter into force on the same date. It will be the beginning of consumer protection in the European information society.

As far as Internet taxation is concerned, the Commission proposed a directive to modernize the value-added tax (VAT) system on software, videos, computer games and music downloaded from the Internet. The plan would create a level playing field between EU and non-EU providers. It would require third-country companies selling in the EU to register in at least one member state and to collect a tax for payment to the national administration in question.

Gartner Viewpoint: This proposal, although addressing the disparity between EU and non-EU providers, is exaggerating VAT differences inside the EU and looks difficult to enact. Further discussions should be placed in a more international context, such as the World Trade Organization (WTO) and the Organisation for Economic Co-operation and Development (OECD), given the intrinsically global nature of electronic commerce and the additional challenges posed by new technologies.

Managing VAT in Cyberspace examines these issues in more detail.


Di Maio: How does the Commission intend to address the shortage of information and communication technology (ICT) professionals in the private and the public sectors? For example, by establishing geographically based areas of expertise for the information society, or by encouraging investment in training and retraining?

quote President Prodi: The Commission actively encourages investment in training programs for a better information society in Europe. Europe's education and training systems need to adapt both to the demands of the knowledge society and to the need for an improved level and quality of employment.

Research activities at the national and EU level must be better integrated and coordinated to make them as efficient and innovative as possible and to ensure that Europe offers attractive prospects to the best and brightest young professionals from the member states and from abroad.

In particular, the EU must develop appropriate mechanisms for networking national and joint research programs, and create a better environment for investment in private research and R&D partnerships by using tax policies, venture capital and European Investment Bank (EIB) support. We are also committed to facilitate the creation, in 2002, of a very high-speed trans-European network for electronic communications, linking research institutions, universities, libraries, scientific centers and schools.

Gartner Viewpoint: The above must be complemented by actions stimulating workforce mobility, contributing to the development of reliable data sources and statistics on skills availability, improving the consistency of ICT qualification and encouraging the use of remote-working technologies. This is a task for the EU High Level Task Force on Skills and Mobility.

ICT Skills Shortage: Five Key Areas for European Action identifies ways to minimize the impact of the shortage of ICT skills on the European economy.


Di Maio: What are the top three policy initiatives that Europe should take to secure its global competitiveness in the information society and to nurture technological innovation?

President Prodi: The European Council of Lisbon agreed on a new strategic goal for the Union in order to strengthen employment, economic reform and social cohesion as part of a knowledge-based economy. Our top policy priority is improving our global competitiveness.

Above all, we should look at the real needs of the industry. As you correctly pointed out in the previous question, one of the major obstacles that hinder the growth of business in the information society is a shortage of ICT professionals. We are dealing with this problem with a concerted set of initiatives of life-long learning, e-learning, mobility of researchers, etc. The EU has a challenging three-point program for enhancing innovation and economic reform in the decade leading to 2010. Firstly, we must prepare the transition to a knowledge-based economy and society by defining better priorities for the information society and R&D, as well as by stepping up the process of structural reform for competitiveness and innovation. Further efforts are required to lower the costs of doing business and to complete the European internal market (i.e., the seamless integration of individual member states' markets into a single one).

Secondly, we have to modernize the European social model and fight against social exclusion. The next decade must bring an information society for all in the EU.

Finally, the EU must sustain the essentially healthy economic outlook and growth rate by applying an appropriate macroeconomic policy mix. This is an essential condition for structural reform and for the preservation and improvement of our competitiveness in the world.

Gartner Viewpoint: Competitiveness and innovation call for complementing European R&D programs and related activities with the establishment of a single European patent. On the digital divide front, European institutions and governments should adopt approaches that optimize and complement public, private and nonprofit resources.

These challenges, like the many other policy challenges that Europe faces, prove that having a single currency in 12 out of 15 countries is just the beginning, not the end, of a long-term transformation process. However, as it took more than a decade for the single currency to become a reality, enlarging, restructuring and providing the EU with a constitution will, presumably, be an even-longer process.

Through 2005 at least, enterprises operating in a variety of countries will have to accept significant diversity in the way the digital economy is regulated across Europe.

Unified European Patent Legislation: Act Now Before It's Too Late explains why an improved EU-wide patent is the only option to improve the EU's patenting processes which are too complex, expensive and long and why political will at the highest level is needed now.

Five Truths and Five Myths to Cross the Digital Divide discusses how governments must be careful to avoid mistakes even though best practices are emerging.

        The State of eEurope

Images of European Commission President Romano Prodi, © European Communities, 1995-2002.
http://europa.eu.int/comm/