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Cluster programs deliver industry-specific business planning statistics, forecasts and analysis. Clusters enhance the broad range of Gartner analysis available in Core Research by providing in-depth information of unique interest to companies competing (or investing) in the industry covered by the Cluster.
region: worldwide  Global Industries Worldwide
large square bullet key business issues
  Global Industries Worldwide
1. How do IT spending and the market opportunities differ by industry and industry subsegment and by region?
2. What are the key current and emerging growth opportunities within each industry and region?
3. What are the buying behaviors of organizations within industries regarding Internet technology, e-business solutions, CRM solutions and ASP services?
4. What are the most effective go-to-market strategies for vertical markets?
5. What market dynamics are driving growth, change and business innovation within the industries and regions?
6. What is the competitive landscape of the industry markets?
7. What technologies, business processes and IT services are the key components of industry-specific solutions?
8. How will accelerating industry consolidation and convergence impact IT spending and opportunities?
9. What are the best-of-breed vertical partnering practices?

 
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Based on extensive industry-focused supply-side and demand-side research, the Global Industries Worldwide Cluster provides timely, accurate and actionable research and consulting services focused on identifying and evaluating the comparative and industry-specific opportunities for IT solutions, including computer hardware, software, communications, traditional maintenance support and professional services. This service provides worldwide coverage of 12 major industry classifications with dedicated analyst focus on seven specific vertical markets.
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large square scope of coverage Global Industries Worldwide
The Cluster provides worldwide coverage of 12 major industries covering the IT services and technologies that comprise these vertical business solutions. This research enables clients to understand the rapidly changing vertical market and IT market dynamics. It also identifies new IT opportunities and helps develop targeted customer segmentation and effective go-to-market strategies.

This information enables clients to better differentiate themselves, develop expansion strategies, innovate service content and packaging strategies, and more effectively sell, market, and deliver IT solutions within their targeted vertical sectors.
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large square market coverage Global Industries Worldwide
small square bullet   Market Segmentation

The Cluster presents a comparative analysis of the following industries: communications, business services, discrete and process manufacturing, distribution (retail/wholesale), education, finance, government, healthcare, insurance, transportation and utilities. In addition, the following industries are examined in-depth by dedicated industry analysts:

  • Communications (wireline, wireless, cable/satellite, Internet service providers)
  • Manufacturing (automotive, aerospace and defense, high- tech/electronics, industrial machinery/equipment, process manufacturing)
  • Financial services (banking, insurance, securities)
  • Healthcare (providers, insurers, public healthcare)
  • Education (higher education, K-12, public education, private education)
  • State and local government (administration/finance, health and human services, natural resources, public safety and criminal justice, public works, transportation)
  • Retail and consumer products (retail, wholesalers)
small square bullet   Industry Metrics
  • IT spending by budget component
    • Computer hardware
    • Computer software
    • Communications products and services
    • Professional and product support services
  • IT spending on industry solutions (for in-depth industries)
    • Human resources
    • Procurement
    • Billing
    • Customer relationship management (CRM)
    • Enterprise resource planning (ERP)
  • IT spending process area (for in-depth industries)
    • Administration
    • Operations
    • Customer focus
    • Supply chain
small square bullet   Industry Frameworks
  • Industry definitions
    • Industry segmentations
    • Industry solution maps
  • Technology (for in-depth industries)
    • E-business opportunities map
    • CRM opportunities map
  • Competitive landscape: E-service vendor map (for in-depth industries)
  • Marketing: C-level messaging map (for in-depth industries)
small square bullet   Geographic Coverage
  • Worldwide - Industry-specific analysis
  • Regional - Comparative analysis
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large square what you will receive

Statistics: Forecast and Market Share
Detailed five-year market/product growth forecasts and detailed market share estimates with historical year-to-year market size comparisons identify the market leaders and the products/services that are driving the market.

Market Trends
Market Trends reports analyze key market events and product technology trends to present an overall analysis of the competitive landscape for the market.

User Studies
User surveys and analysis help members understand end-user purchasing behavior and intentions, attitudes and awareness toward specific markets, products or services.

Gartner Dataquest Market Databook
The Databook provides spending and growth information across the IT/telecom industry, segmented by region and technology segment.

Focus Reports
Focus Reports provide in-depth analysis on hot topics at a level of detail relevant to specific vendors within the market sector.

Inquiry
Inquiry is available to members with Core Research Advisor memberships. The purchase of the Cluster extends the deliverables upon which inquiry may be based.
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Gartner Dataquest Clusters consist of industry-specific statistics, forecasts, and analysis and are available to Gartner Core Research members under the same contract. Clusters are typically delivered via gartner.com