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Cluster programs deliver industry-specific business planning statistics, forecasts and analysis. Clusters enhance the broad range of Gartner analysis available in Core Research by providing in-depth information of unique interest to companies competing (or investing) in the industry covered by the Cluster.
region: worldwide  IT Services Asia/Pacific
large square bullet key business issues
  IT Services Asia/Pacific
1. What are the existing and emerging market opportunities for service providers in Asia/Pacific?
2. Which business, technological, cultural, political and economic forces are affecting the growth of the services market in Asia/Pacific?
3. Who are the leading players in the market, and what are their market shares and strategies?
4. What are users' needs, plans, budgets, issues and perceptions with respect to IT services in the various countries of Asia/Pacific?
5. What are the IT service trends various market segments in Asia/Pacific countries?
6. Which business and marketing strategies should service providers adopt in Asia/Pacific?

 
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The Asia/Pacific market for IT Services presents lucrative opportunities for service providers prepared to address its diverse needs. It includes the growing services business segments of professional services, product support, network integration and hot new opportunities.
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large square scope of coverage IT Services Asia/Pacific
The market for IT services in the countries of Asia/Pacific is diverse, demanding fine-grained analysis for development of regional, country and segment strategy and for tactical implementation.

The IT Services Asia/Pacific Cluster, therefore, examines the many segments of the Asia/Pacific IT services market in detail, and offers multidimensional analysis by segment, subsegment, country, technology/product (where relevant) and vendor. It provides current and historical growth data, but also takes a look at trends and future scenarios. The focus is on actionable advice for business strategy, marketing strategy, and service and vendor positioning.
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large square market coverage IT Services Asia/Pacific
small square bullet   Market Segmentation
  • IT services segments
    • Professional services
      • IT management (outsourcing) - Operational services, help desk, applications management, business continuation, asset management, transaction processing
      • Business process outsourcing (BPO)/business management services
      • Consulting - Business strategy, IT strategy
      • IT education and training
      • Development and integration - Applications development, integration, technology deployment
    • Network integration and support services
      • Network-related product support services (see below)
      • Professional network services - Consulting, education and training, network integration and development, network operations and management, help desk and business recovery services
      • Network integration and support services are also segmented by technology - LAN, WAN and internetworking
    • Product support services - Product support services are segmented by the major product categories:
      • Hardware - Computer, data communications, telecommunications, copiers, data storage devices, printers, tape drives, ATMs and kiosks, others
      • Software - Operating systems, applications, system management/tools/utilities
    • Vendors
      • All major and emerging service providers in the Asia/Pacific region are covered
small square bullet   Geographic Coverage
  • Asia/Pacific
    • Australia, China, Hong Kong, Indonesia, India, South Korea, Malaysia, New Zealand, Singapore, Taiwan, Thailand, Rest of Asia/Pacific
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large square what you will receive

Statistics: Forecast and Market Share
Detailed five-year market/product growth forecasts and detailed market share estimates with historical year-to-year market size comparisons identify the market leaders and the products/services that are driving the market.

Market Trends
Market Trends reports analyze key market events and product technology trends to present an overall analysis of the competitive landscape for the market.

User Studies
User surveys and analysis help members understand end-user purchasing behavior and intentions, attitudes and awareness toward specific markets, products or services.

Gartner Dataquest Market Databook
The Databook provides spending and growth information across the IT/telecom industry, segmented by region and technology segment.

Focus Reports
Focus Reports provide in-depth analysis on hot topics at a level of detail relevant to specific vendors within the market sector.

Inquiry
Inquiry is available to members with Core Research Advisor memberships. The purchase of the Cluster extends the deliverables upon which inquiry may be based.
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Gartner Dataquest Clusters consist of industry-specific statistics, forecasts, and analysis and are available to Gartner Core Research members under the same contract. Clusters are typically delivered via gartner.com