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Cluster programs deliver industry-specific business planning statistics, forecasts and analysis. Clusters enhance the broad range of Gartner analysis available in Core Research by providing in-depth information of unique interest to companies competing (or investing) in the industry covered by the Cluster.
region: worldwide  Outsourcing Worldwide
large square bullet key business issues
  Outsourcing Worldwide
1. What is the market size and forecast growth for IT, applications and business process outsourcing services?
2. What market dynamics and strategies are shaping the outsourcing opportunity?
3. How will outsourcers take advantage of new opportunities created by the IT utility concept?
4. What are the opportunities for outsourcers to take advantage of mass-customized, subscription-based services, such as hosting, ASP and BSP, in their outsourcing solutions?
5. How is the outsourcing industry being reshaped by the growing adoption of business process outsourcing?
6. Who are the leading and emerging players, and what are the competitive dynamics of the IT, applications, and business process outsourcing markets?
7. How are business models and delivery practices linked to success in the outsourcing marketplace?

 
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The Outsourcing Worldwide Cluster provides comprehensive analysis of and insights into the market opportunity, trends, competitive environment, and market forecasts for IT, applications and business process outsourcing services. It is designed to help IT and business services companies assess and optimize their position in the outsourcing market through providing tactical and strategic insight and advice, analysis of competitor strategies, identification of emerging sector opportunities, and interpretation of user wants and needs.

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large square scope of coverage Outsourcing Worldwide
The adoption of outsourcing has transformed the business environment and the IT market. IT services companies of all sizes and internal IT departments are investigating how an outsourced offering can optimize their market position and long-term viability. The Outsourcing Worldwide Cluster is designed to help IT services companies and prospective outsourcers assess viable growth strategies in the IT, applications, and business process outsourcing segments, and understand the critical factors that will impact their success.

This Cluster provides market forecasts, competitive analysis, user demand research, and analysis of contracts and trends. Coverage is worldwide with high-level analysis of comparative trends between selected geographic regions. Vendor coverage ranges from the large, full-service global outsourcers to emerging specialized firms in IT, applications and business process outsourcing. Finally, the service offers focused research on the emerging outsourcing opportunities including hosting, the IT utility and service provider models such as ASP and BSP.
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large square market coverage Outsourcing Worldwide
small square bullet   Market Segmentation
  • IT management services
    • Operations services
    • Applications services
    • Help desk
  • Business process transaction management services
small square bullet   Other Outsourcing Forecasts and Segmentation
  • Outsourcing versus discrete
  • IT outsourcing
  • Business process outsourcing
  • ASP
  • Hosting
  • Storage services
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large square what you will receive

Statistics: Forecast and Market Share
Detailed five-year market/product growth forecasts and detailed market share estimates with historical year-to-year market size comparisons identify the market leaders and the products/services that are driving the market.

Market Trends
Market Trends reports analyze key market events, provide historical market sizing, five year growth forecasts, product technology trends, and an overall analysis of the competitive landscape for the IT market segment. Supported by data tables and figures.

User Studies
User surveys and analysis help members understand end-user purchasing behavior and intentions, attitudes and awareness toward specific markets, products or services.

Focus Reports
Focus Reports provide in-depth analysis on hot topics at a level of detail relevant to specific vendors within the market sector.

Inquiry
Personalized inquiry service provides access to experienced analysts who provide answers to fact and data questions, as well as advice tailored to the specific needs of your business.
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Gartner Dataquest Clusters consist of industry-specific statistics, forecasts, and analysis and are available to Gartner Core Research members under the same contract. Clusters are typically delivered via gartner.com