Global Aftershocks: What the Attack on America Means

Letter From the Editor
French Caldwell
26 September 2001
I work less than a mile from Washington, D.C. and I am becoming accustomed to the 24-hour-a-day roar of military jets patrolling the skies over the city. My fellow analyst Maurene Caplan-Grey reports that military radar around New York City is interfering with television reception. Both of these disruptions, the sounds of jets and radar interference, are minor inconveniences, reminders to those of us not devastated, hurt, killed, widowed or orphaned by the 11 September 2001 attacks that peace has ended.

The tectonic events that began with the attacks of 11 September on New York City and Washington, D.C., have not ended, and our lives and businesses will be very much affected by the "war on terrorism." A friend of mine who was in the Pentagon that day said: "This feels like defeat - it was a defeat. The terrorists have won the first battle." And there are many battles to come.

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Article Top View
The Aftershock: A New Business Reality
by Daniel Miklovic - 26 September 2001

The scope and nature of the "war on terrorism" remain unclear. Its effects on the business climate will differ from those of previous wars, and enterprises have forgotten much of what they knew about mobilization.

   How to Prepare for the Campaign Against Terrorism
by French Caldwell, Charles Abrams and Kristian Steenstrup -
19 September 2001

Industry, especially the IT sector, will need to reallocate resources to a long, sustained campaign against global terrorism. Enterprises should make plans in five areas.

   Protect Your Infrastructure in Wartime
by William Malik - 24 September 2001

Wartime leaves enterprises vulnerable to disruptions in critical infrastructure. Enterprises should immediately assess their risks in personnel, supplies, finances and technology, and develop contingency plans.

   Using the Internet to Distribute Operations in Wartime
by Kristian Steenstrup, John Girard and Dan Miklovic - 21 September 2001

The Internet and the distributed computing model are more than just IT architectures — they offer a metaphor for how enterprises can reduce their vulnerability to wartime disruptions.

   Telecom Challenges in the Face of Global Terror
by Marcus Breen - 25 September 2001

Defense and security concerns will postpone plans to make additional spectrum available for 3G wireless. The "war on terrorism" will call on the telecom industry to help. Carriers and enterprises can help formulate policies and regulations.

   Quiz Your Service Provider About Security
by John Pescatore - 21 September 2001

The war on terrorism will only increase the risk of "cyberattacks," and enterprises that use service providers depend on their diligence. Make sure yours has implemented solid security services and controls.

   The War on Terrorism Will Affect Euro Conversion
by Andrea Di Maio and Nick Jones - 25 September 2001

Euro program managers must revise their plans for the final euro changeover steps because of the disruptions caused by the recent terrorist attacks.

   Planning for Wartime Effects on the Supply Chain
by Jeff Woods and Karen Peterson - 24 September 2001

The campaign against terrorism will affect business operations and supply chain projects. Enterprises should know the four areas where the pain will be felt and what tools to evaluate in response.

   Safeguarding the Workforce in Uncertain Times
by Diane Tunick Morello, Bill Keller, Jenni Lehman, Michael Bell and Cassio Dreyfuss - 25 September 2001

Through smart handling of people, knowledge and work settings, enterprises worldwide can prepare for an uncertain global business climate. They should take steps in six areas.

   War Will Change the Business Environment
by Dan Miklovic, Kenneth Brant, Brian Zrimsek, Andy Kyte - 24 September 2001

As an entirely new type of war evolves, business operations, applications and relationships must change. Flexibility will be more important than ever, but the new environment has other implications as well.

   Emerging Technologies to Minimize Disruptions: Checklist
by Kathy Harris and Jackie Fenn - 26 September 2001

The "war on terrorism" could potentially become the most-disruptive force enterprises must face during the next 10 years. The emerging technology sector will shift its focus to address this challenge.

   Industrial Control Can Instruct Robust IS Practices
by Kenneth Brant and Dan Miklovic - 24 September 2001

Distributed control and system reliability have matured in mission-critical industrial environments. These concepts can instruct IS practitioners on the design and maintenance of robust business systems as risks of disruption increase.

   Strategic Enterprise Planning in Wartime: A Battle in Itself
by Andy Kyte - 26 September 2001

Although enterprises must focus on how the war on terrorism will affect operations, they will need to devote extra effort and resources to strategic planning.

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