Predicts 2003: Knowledge and Content Management Collaboration and ELearning

Most of us want to forget much about 2002. The economic climate and increased global security concerns caused much anxiety. Two trends that began this year and will continue into 2003 are:

A focus on the changing nature of information management between people and systems. Enterprises will have tactical issues (such as "spam") to contend with that, in many cases, will outweigh other priorities.
Shorter, more-focused projects that will enable IS departments to demonstrate real value to the enterprise.

In our overview the issue of how enterprises will continue to enhance the way they manage intellectual capital is discussed on a variety of fronts. Read more

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			James Lundy Editor in Chief Knowledge & Content Mgmt., Collaboration & E-Learning
			Debra Logan Contributing Editor Knowledge & Content Mgmt., Collaboration & E-Learning


			Waves of Information Disruption Due in 2003 3 December 2002 French Caldwell James Lundy Debra Logan Simon Hayward Gene Phifer Maurene Grey Joyce Graff Mark Gilbert The next waves of information disruption are due. To keep control of the enterprise's intellectual capital, organize its information resources, address knowledge workers' needs, and prepare for integrated business applications.


	Linking Globalization to Intellectual Capital 22 November 2002 Debra Logan Waldir Arevolo De Azevedo Filho Lane Leskela Dion Wiggins In 2003, re-evaluate the purpose of globalization strategies and focus on business process outsourcing opportunities in countries that have the potential for effective intellectual capital management.		Personal Knowledge Networks Emerge With Grassroots KM 25 November 2002 French Caldwell Improve knowledge worker productivity through grassroots knowledge management, adapting personal knowledge networks to enterprise needs and making them secure, and aligning telework policies with IT investment strategies.
	Instant Messaging in the Enterprise Will Remain a Puzzle 22 November 2002 Maurene Grey In 2002, 70 percent of enterprises were flooded with consumer instant messages, creating a communications environment where mass adoption reigned in the face of IT resistance. In 2003, enterprises will attempt to gain control.		E-Mail in 2003: The Risk Level Rises 20 November 2002 Joyce Graff Maurene Grey Although they have always lurked in the background, the risks inherent in communicating via e-mail are becoming increasingly visible in the daily lives of most users and enterprises.
	E-Learning in 2003: Increased Deployment, Market Changes 20 November 2002 James Lundy Enterprises are beginning to leverage initial success in e-learning by driving adoption throughout the enterprise. "Powerhouse" vendors are entering the market, which will drive further e-learning vendor consolidation.		Seven Areas of Content Management Growth for 2003 13 November 2002 Mark Gilbert Karen Shegda Debra Logan Content management is maturing in a tough economy, as the vendors face challenges for growth and survival. Users are looking for flexible integration and metadata tools, records management and Web services strategies.
	Demand for New Media Applications Expands Market 12 November 2002 Lou Latham Enterprises are beginning to manage audio, video and other rich media along with traditional documents. The demand is expanding the market for new tools, skills and processes, as well as higher levels of support and infrastructure.		New Application Software Will Redraw IT Boundaries in 2003 22 November 2002 Simon Hayward Boundaries separate infrastructure vendors from application vendors and one type of business application from another, but they are starting to blur. In 2003, a new generation of business applications will emerge.
	Recommended Reading: Suite Approach to Portal Functionality Will Arrive in 2003 15 November 2002 Ray Valdes Gene Phifer David Gootzit



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