Vendor Ratings: Syntel

Overall Rating: Promising as of 23 July 2003

View Ratings Definitions

Read Full Ratings Report

Initiative	Rating	Status
Corporate Viability

Strategy	Promising	--

Financial	Promising	--

Marketing	Caution	--

Organization	Caution	--
Product/Services/Technologies

Product/Service	Promising	--

Application Development	Positive	--

Application Maintenance and Management	Positive	--

Technology	Positive	--

Pricing	Strong Positive	--
Customer Service/Product Support

Sales/Distribution	Promising	--

Support Services	Promising	--






Assess If Your ESP Has an Effective Global Delivery Model 30 January 2003 Rita Terdiman Partha Iyengar Offshore and global external service providers are moving toward a "seamless" global delivery model that uses development centers located around the world. This model has many benefits; enterprises must know what to look for. Decide Where to Do Application Work With Global Delivery 28 January 2003 Partha Iyengar Rita Terdiman Enterprises need to know how best to allocate application outsourcing work across the four tiers of a global delivery model. Factors like user interaction and development method influence the choice of geographic location. The Impact on People When Going Offshore for IT Services 14 January 2003 Frances Karamouzis The $556 billion worldwide IT service market is experiencing one of the biggest changes in its history -- a paradigm shift to offshore sourcing. There are implications for one of the industry's most precious assets -- the people. Hype Cycle for the IT Services Global Delivery Model 13 December 2002 Frances Karamouzis Although enticing and still maturing, the IT services global delivery model for U.S. enterprises poses opportunities and risks. Global sourcing strategies must account for the shift in the IT resource supply/demand paradigm.

Lead Analyst Rita Terdiman

23 July 2003	Overall Rating: Promising
Rita Terdiman Allie Young Syntel is a hybrid U.S.-headquartered IT professional service company with investments and capacity in the United States and India. It needs to articulate the benefits of this value proposition and compete with leading Indian and U.S. companies. Vendor Rating: Syntel 22 July 2003

Entire contents © 2004 Gartner, Inc. All rights reserved. Reproduction of this publication in any form without prior written permission is forbidden. The Gartner vendor ratings contained herein are based solely on Gartner's opinion of a vendor's vision and ability to execute regarding a specific product, service or performance area. The Gartner Vendor Ratings do not compare vendors to their competitors. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Gartner shall have no liability for the opinions, errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice.