Outsourcing & IT Services Summit 2003

28-29 April 2003
Royal Lancaster Hotel
London, UK


  What You Will Learn | Who Should Attend | Why Attend

Outsourcing Has Changed
IT and Business Process Outsourcing is no longer merely a matter of sourcing services when you are under pressure to cut costs or your internal resources fall short. Increasing numbers of organisations regard outsourcing as an enabler to business strategies designed to achieve market-leading performance, new revenue streams, new customer reach, new routes to market, and new speed to market. The services market is a huge, dynamic, globally diverse and complex resource, and it changes constantly.

Just announced — Free Private Consultations with Gartner Consultants to discuss your sourcing issues. Learn more
  02 What You Will Learn

At the Gartner Outsourcing and IT Services Summit 2003, we'll cover critical issues with dynamic presentations and one-to-one consultation on:
  • the future of the IT and business process services market
  • key considerations that drive successful outsourcing strategies
  • making long-term outsourcing relationships work
  • what is happening in offshore service provision
  • how to measure and manage IT outsourcing deals
  • what business process outsourcing really means
  • the value of the retained team
  03 Who Should Attend

Our two-day conference offers business and IT professionals challenging content and inspired delivery.

Business Strategists and IT Professionals
CIOs, CFOs, senior IS management, IT directors, strategic planners, sourcing strategists, and anyone who has to implement the enterprise vision.

Business Executives
Sourcing directors, service managers, vendor management specialists, HR professionals, and those who influence sourcing of IT services.

Sourcing Professionals
Service strategists, business development managers, IT services investors, market analysts, and professionals who need to understand services and sourcing.


  01 Pricing
Standard Price:
€ 1895 for Gartner clients*
€ 2195 for nonclients

*Client discount applies to all clients retaining more than U.S. $5,000 in contract value.


Team Registration Discount:
When you register four colleagues from the same company at the same time with payment, the fourth colleague may attend for free. (Discount not valid for Gartner conference ticket holders.)


  04 Why Attend

Features of the 2003 event:

  • Latest Gartner research will be presented by 15 leading analysts. Thought leaders in this field they will be available to answer your questions.


  • Industry case studies; attendance confirmed by:
    — Michael Horn, CIO, Tetra Pak
    — Lokke Moerel, Partner IT & Comms Dept, De Brauw Blackstone Westbroek. "Saving in the IT Industry?"
    — Runar Holden, CIO, Den norske Bank. "IT Governance & Outsouring"
    — And the National Outsourcing Association.

  • Book a one-on-one session with a Gartner analyst of your choice to discuss your individual outsourcing issues. Spaces are limited but delegates can book in advance by completing the one on one registration form.


  • Networking with your peers. Throughout the conference Gartner will help facilitate networking opportunities with other delegates, vendor representatives and Gartner analysts.



  •   Contact Us
    If you have questions about this event, please contact Pat Pearce at:

    Phone:
    +44 (0) 1784 268999

    You can also email:
    pat.pearce@gartner.com
    For information on upcoming Gartner events, click here.