In today's business climate, every dollar spent on CRM is being carefully scrutinized. In 2003, we're actually starting to see many companies getting over the failures and disillusionment of past CRM initiatives and seeing significant benefits as they leverage their CRM investments better. Do you want to be one of those IT professionals or business leaders who build a CRM strategy that delivers quantifiable business benefits - now? This is not the typical, superficial, vendor-driven conference that leaves you wondering if it was really worth your time out of the office. Over 60 sessions from vendor rating to ROI measurement, from contract negotiation to best practices for revitalizing a CRM project. Get real, actionable advice from 30 full-time Gartner analysts on-site.
You have asked and we have listened - new this year:
Plenty of vertical industry sessions on government/public sector, financial services, and more...
Leading edge best practices sessions and end user case studies showing how to take CRM to the next level
More sessions on measurement, analytics and business intelligence to help you get the best value and insights for your CRM
Keynote Speakers Just Announced:
Don Peppers, Partner, Peppers & Rogers Group
Dr. N. Venkatraman, Professor of Management, Boston University
Must-attend for executives and managers of sales, marketing and customer service and those responsible for customer relationships; financial service executives; project managers responsible for managing CRM products, and IT professionals responsible for implementing CRM applications
03Attendee Feedback
"Great event to network with all the Guru's - Analysts, Product
Vendors, Customers and SI's" - Vija Yaraghavan Balasubramanian, Practice Head - Business Solutions, HCL Technologies America Inc.
"Gartner's CRM conference was both relevant and timely...offering useful and actionable insights
for how to proceed and be successful." - David Corrigan, Senior Product Marketing Manager, DWI
"The Gartner Spring 2003 CRM Summit was the best business
conference I have attended in the past 20 years." - Walter Webb, Director of Sales, Reynolds and Reynolds
"The place to come to understand trends in all aspects of CRM.
Head and shoulders above any other conference or expo." - William Cransten, Director Sales and Marketing Operations, LSI Logic
"The Gartner CRM conference is excellent at helping me "frame"
my thinking around current technology and business trends." - Kyle Cramer, Business Relationship Manager, Allstate Insurance
01Pricing
Early Bird Discount: (applies if Payment is received by 25 July 2003):
USD $1,395.00
Standard Price:
USD $1,595.00
Government Pricing: To register with Government pricing, please call Ashley Pearce 1.800.778.1997
Government Early Bird Discount: (applies if Payment is received by 25 July 2003):
USD $995.00
Government Standard Price:
USD $1,095.00
Team Registration Discount:
When you register three colleagues from the same company at the same time with payment, the fourth colleague may attend for free. (Early Bird and Standard pricing applies. Discount not valid for Gartner conference ticket holders.)
Contact Us
If you have questions about this event, please contact Ashley Pearce at:
