Outsourcing has moved from a niche technology management tool to a mainstream, strategic weapon for many firms. As the move to a multisourced environment accelerates, outsourcing has become the next new business-critical process - requiring that everyone who buys, sells or manages IT services be “reskilled” in this new methodology.
NEW — Free Private Consultations with Gartner Consultants to discuss your sourcing issues. Learn more
Initiating outsourcing: Best practices for evaluating and selecting a service provider; Service contract negotiation and renegotiation
Managing existing outsourcing: Governance and organizational models for managing outsourcing; Creating business-value SLAs; Most common mistakes made in outsourcing deals
Financial/Cost aspects of outsourcing: Best sourcing strategies, Selecting the right vendor, Developing the right contacts, Sourcing-related HR issues, Communications planning, Best-in-class Service Level Agreements(SLAs)
Four Phases of the sourcing cycle: Sourcing Strategy, Evaluation & Selection, Contract Development and Sourcing Management
03Who Should Attend
Buyers of IT services, including IT managers, CIOs, CFOs, procurement executives, asset managers, contract officers and outsourcing lawyers.
02Pricing
Standard Price:
USD $1,495.00 for Gartner clients*
USD $1,795.00 for nonclients
*Client discount applies to all clients retaining more than U.S. $5,000 in contract value.
Team Registration Discount:
When you register five colleagues from the same company at the same time with payment, the fifth colleague may attend for free. (Early Bird and Standard pricing applies. Discount not valid for Gartner conference ticket holders.)
Contact Us
If you have questions about this event, please contact Ashley Pearce at:
