Gartner IT Services and Sourcing Summit 2002    
15-17 May 2002
Rio Suite Hotel & Casino
Las Vegas, NV


Past Dataquest ServiceTrend Attendees:
New Year...New Trends...NEW NAME!!!!!! Come see what THIS YEAR' S conference is all about.

Learn more about Gartner Dataquest’s fifth annual Innovation in IT Services Marketing Award and how your company can become a contender for one of three prestigious awards, to be presented at our IT Services & Sourcing Summit.


Who should attend | One-on-One Client Meetings with Gartner Analysts | Pricing


In this time of challenging economic conditions, IT services spending has become highly scrutinized. Buyers and sellers of IT services must adapt to this changing marketplace to achieve mutual success. Buyers of IT services must align their strategic sourcing initiatives to match their redefined business goals. Vendors of IT services need to face the realities of selling and delivering their offerings in a time of unprecedented business demands and fiscal control. This summit will bring both buyers and sellers of IT services to gain invaluable insight from Gartner analysts and other industry experts about the new realities of this challenging IT services environment. The agenda will contain specific content geared towards helping both buyers and sellers of IT services survive and prosper in the years to come.

Make better deals and build better relationships!
Enterprises seeking to craft best-in-class sourcing strategies will learn to evaluate and select the best internal and external resources, craft value based contracts and deliver seamless, reliable services in a highly "multi-sourced" environment. Sellers of IT services will benefit from our content designed to help them sell, manage, and deliver their IT services businesses in challenging economic times. Gartner analysts present an unbiased understanding and critical market research of market dynamics, specific challenges and opportunities, and real-world tactical advice designed to:
  • Bring both buyers and sellers together to achieve common goals in their strategic sourcing and IT service relationships
  • Present the new realities and competitive landscape of the IT services market
  • Create a strategic and tactical roadmap for buyers of IT services in crafting a best-in-class strategic sourcing initiatives as they manage their multi-sourced environments
  • Provide specific insight and research for vendors of IT services providers as they seek to sell and operate their businesses while uncovering market opportunities in tough times.
5 Information-Packed Tracks: Which Should You Attend?
A buyer or seller of IT Services Track A: The IT Services Marketplace
Get a comprehensive look at the total market space:
  • Key trends
  • Major challenges
  • Market opportunities
  • Future directions
  • Competitive landscape
A buyer of IT Services
  • CIO, CFO, CEO
  • IT Manager
  • Procurement Executive
  • Asset Manager
  • Contract Officer
  • IT Services Manager
  • Outsourcing Lawyer
Track B: Successful Sourcing Strategies
Learn Gartner's framework for strategic sourcing:
  • Best sourcing strategies
  • Selecting the right vendor
  • Developing the right contracts
  • Sourcing-related HR issues
  • Communications planning
  • Best-in-class Service Level Agreements (SLAs)
AND

Track C: Managing Multisourcing: The New Road Ahead
Learn how to dynamically combine internal and external resources for seamless service delivery:
  • Critical service characteristics for a multisourced environment
  • Selecting the right services governance structure
  • Unique management challenges and tactics
    • A seller of IT Services
    • Service strategists, business development teams, internal competitive analysts
    • CEOs, VPs, Directors, Managers
    • Service marketers, technologists, field specialists, implementers
    • IT service investors and market watchers
    		Track D: Go-To-Market Strategies
    Learn how to market, brand and sell services to constantly changing IT services customers:
    • Effective partnering strategies
    • Market segmentation for vertical industries and small/medium sized enterprises
    • What works in differentiating product offerings
    • New customer preferences, buying behavior and vendor selection criteria
    AND

    Track E: Managing A Profitable IT Services Business
    Overcome today's tough challenges and create profits, including:
    • Emerging market opportunities
    • Practical tools, performance benchmarks and best practices
    • Resolving service delivery issues
    • New gross margin data for individual service segments

    One-on-One Client Meetings with Gartner Analysts

    We are pleased to offer Gartner clients access to private, half-hour counseling sessions with our analysts on-site at the conference. These productive meetings provide clients with opportunity to follow up on specific presentations and get detail answers to individual IT issues. Click here for the list of analysts that will be onsite for One-on-One sessions.

    Pricing

    Standard Price:

  • U.S. $1,495.00 for Gartner clients*
  • U.S. $1,795.00 for nonclients


    • *Client discount applies to all clients retaining more than U.S. $5,000 in contract value.

    Team Registration Discount:
    When you register five colleagues from the same company at the same time with payment, the fifth colleague may attend for free. (Early Bird and Standard pricing applies. Discount not valid for GartnerGroup conference ticket holders.)



    If you have questions about this event, please contact Ashley Pearce at
    1 800 778 1997 (within the U.S.A.) or 1 203 316 6757 (all other locations).
    You can also send an e-mail to ashley.pearce@gartner.com
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