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Orlando, Florida  ·  8-12 October 2001

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Please Note: The following Symposium sessions do not have documentation associated with them: Panels, Keynotes, Peer Exchange Workshops and Product Education Sessions

Sunday 7 October
Monday 8 October
Tuesday 9 October
Wednesday 10 October
Thursday 11 October
Friday 12 October


Sunday, 7 October 2001
     
1 - 2 PM
01A Managing Retention Through Career Development ( TUT )
01B PKI and Digital Signatures ( ESEC ,  TUT )
01C The Future of Linux and Open Source Software ( TUT )
01D Case Study: Creating an E-Business Vision and Strategy ( CCOM ,  TUT )
01E Get a Grip on the Risks of Enterprise-Level Projects ( TUT )
2:30 - 3:30 PM
02A Middleware Overview and Scenario ( TUT )
02B Software Contractual Terms: The Dollars Are in the Details ( TUT )
02C Case Studies: KM in the Real World ( TUT )
02D Case Studies in the Alignment and Enablement of E-Business With IT Capabilities ( TUT )
02E CRM Implementation and Economics( TUT )
4 - 5 PM
03A Utilizing Skills and Competencies Database for Resource Planning( TUT )
03B Evaluating the Government "Seat Management" Option( TUT )
03C Developing End-to-End Service-Level Agreements( TUT )
03D What a Successful Networking Manager Needs to Know and Practice( TUT )
03E Server Consolidation( TUT )
5:30 - 6:30 PM
04A Global Web Hosting Market: Standing Room Only ( TUT )
04B NSM Standards, Technologies: Hope or Hype ( NSM ,  TUT )
04C Evaluating and Selecting a Content Management Solution ( CONT ,  TUT )
04D Case Studies: New Tactics for Active Containment of IT Costs ( TUT )
04E Vendor Selection and Evaluation: An ERP Framework ( TUT )
     
7 - 8 PM
05A Advanced Mining for Information and Content ( BIDW ,  CONT ,  ETT ,  TUT )
05B Surviving in a 24x7 World ( NSM ,  TUT, DRC )
05C Distributed Outsourcing: Best Practices, Service Levels, and Prices ( SORC ,  TUT )
05D Making Sense of a Mature Market: Evaluating Financials and Human Resources/Payroll Applications ( TUT )
05E Increasing Productivity by Avoiding the Ten Deadly Sins ( TUT ,  CAP )
     
Monday, 8 October 2001
     
1 - 2 PM
14A Gartner 360°: Sourcing ( SORC )
14B Lead Presentation: The Small and Midsize Business Scenario ( SMB )
14C Lead Presentation: Emerging Trends and Technologies Scenario ( ETT )
14D Lead Presentation: IBM: Going on the Offensive ( VEN ,  PLAT )
14E Lead Presentation: Isn't XML Finished Yet? ( XML )
14F Lead Presentation: Business Intelligence Scenario: Making the Data Make Sense ( BIDW )
14G Lead Presentation: The Gartner Networking Scenario ( NEN )
14H Lead Presentation: AD Scenario ( ADT )
14I Lead Presentation: Internal Service Management: Hard Realities, Practical Responses ( HPSP )
14J Lead Presentation: Knowledge Management Scenario ( KM )
14K Lead Presentation: Technology Drivers for E-Business and Global Computing ( ISFT )
14L Lead Presentation: Healthcare Scenario ( HC )
     
2:30 - 3:30 PM
15A Lead Presentation: CIO Agenda: Leading in the IT-Enabled Business ( CIO )
15B Web Services Scenario: Software as a Service Comes Alive ( WSVC ) )
15C Lead Presentation: Mobile and Wireless Computing: The Next User Revolution ( ETT ,  MWRT )
15D Lead Presentation: Higher Education Scenario ( HE )
15E Lead Presentation: Gartner CRM Vision: Business and Technology Strategies for More Profitable Customer Relationships ( CRM ,  SMB )
15F Lead Presentation: Securing the Infocosm. ( ESEC )
15G Lead Presentation: The Future of Servers ( PLAT )
15H Lead Presentation: IT Service MegaTrends 2001: Who Will Play? Who Will Pay? ( HC ,  ESP )
15I Lead Presentation: Content Dominance: Surviving the Onslaught ( CONT )
15J Lead Presentation: The Net Behind the Internet ( NET )
15K Lead Presentation: The Cost Management Scenario ( ITM ,  HPSP ,  PXW )
15L Lead Presentation: Software Portfolio Analysis: Checking Application Vital Signs ( ARCH ,  ADB )
     
4 - 5 PM
16A Lead Presentation: The Grand Unified Theory of Internet Security ( NSEC )
16B Lead Presentation: Using Trust as a Weapon for Competitive Advantage ( CAP )
16C ASPs Phase Two: The Stealth Years ( ASP )
16D Lead Presentation: C-Commerce Scenario: Surviving the "New" Economy ( CCOM ,  HC )
16E Lead Presentation: E-Government Scenario: To "E" or Not to "E" ( GOV )
16F Lead Presentation: IT Asset Management: The Changing Landscape ( ARCH ,  ITAM ,  ITM )
16G Lead Presentation: Financial Services Scenario: The Dinosaur Awakens ( FIN )
16H Distributed Computing Scenario: Pain in the Personal Domain ( DC )
16I Lead Presentation: The E-Workplace Scenario: Managing Diversity ( EWKP ,  NET )
16J Lead Presentation: Networked Systems Management Scenario: The Enterprise and Beyond ( NSM )
16K Lead Presentation: Mobile Commerce Business Scenario ( CRM ,  WMBS )
16L Lead Presentation: Sourcing Goes Strategic: Raising the Bar on Value Delivered ( SORC )
     
Tuesday, 9 October 2001
     
10:30 - 11:30 AM
23A Architecture and Planning for the Zero Latency Enterprise ( AIT ,  ARCH )
23B Lead Presentation: How Web Services Mean Business ( WSVC )
23C E-Government Architecture ( GOV )
23D The SCM Scenario: Supply Chain in the Connected Economy ( CCOM )
23F The Future of Storage Networking ( PLAT )
23G Outfitting the Frontline: Phones, PDAs and Strategies for Use ( DC ,  MWRT )
23H Computer Associates: New Business Model ( VEN ,  NSM )
23I Financial Services CRM: Moving Toward an Enterprise Approach ( CRM ,  FIN )
23J Evaluating Security Vendors and Determining Total Costs using the PKI Example ( ESEC )
23K Voice over IP: A New Application for Your Data Network ( NEN )
23L ERP II Vendors: Natural Selection Continues ( ESCM )
     
1 - 2 PM
26A Lead Presentation: The Convergence Industry Landscape ( CONV ,  WMBS )
26B Human Capital: Doing More with Less ( CAP )
26C Web Services Security ( NSEC ,  XML )
26D Write Once, Work Anywhere Application Development Strategies ( MWRT )
26E Data Warehousing Scenario: Cost of Infrastructure vs. Opportunity Loss ( BIDW )
26F Enterprise Portals: Grown Up and Ready to Take On the World ( EWKP ,  ISFT )
26G The Edge Economy ( ARCH )
26H Microsoft: After the .NET and DOJ Dust Settles ( VEN ,  PLAT ,  WSVC )
26I Value Chains: Extending the Enterprise ( CCOM ,  KM )
26J PC Hardware: Desktops, Notebooks, and PDAs -- Fast Machines for Fast Times ( DC )
26K Network Service Providers: Stepping Up To The E-Business Challenge? ( NET ,  SMB ,  SORC )
26L Industry Trends and Directions Scenario ( CIO )
     
2:30 - 3:30 PM
27A Lead Presentation: Business Applications for the Real-time Enterprise ( ESCM )
27B HIPAA: An Industry Progress Report ( ESEC ,  HC )
27C E-Learning In A Connected World ( HE )
27D Service-Based Organizational Design and Governance ( HPSP )
27E Secure Messaging and Document Delivery: Protecting Content, Authenticating Users ( ISEC )
27F Use XML to Channel the Flood of Web Content ( CONT ,  XML )
27G Security in the Convergence Landscape ( CONV )
27H Building Composite Applications ( AIT ,  ADB )
27I PC Procurement: Saving Money The Hardware Way ( DC ,  ITAM )
27J The Role of Customer Analytics in CRM ( BIDW ,  CRM )
27K Sun Microsystems: From Systems to Software and Back Again ( VEN ,  PLAT )
27L Successful Sourcing Strategies: What's In, What's Out ( CAP ,  SORC )
     
5:30 - 6:30 PM
29A Lead Presentation: Individual and Corporate Privacy ( HC ,  ISEC ,  WMBS )
29B "Glocalizing" Your IS ( CIO )
29C Service Aggregators: The ESP Evolution ( ESP )
29D Boom or Bust - How to be Agile Enough to Survive Both ( ITM )
29E Attention Vendors: SMB Wants and Needs ( SMB )
29F The NSM Big 4: Dinosaurs or Dynamos? ( NSM ,  NSEC )
29G Innovative Techniques for Fighting Information Overload ( ETT )
29H Intel: Beyond Microprocessors ( VEN ,  PLAT )
29I Collaboration and KM: What Does It Take? (EWKP)
29J BSP: When ASP and BPO Collide ( ASP ,  CCOM )
29K AD Collaboration: Methods and Project Management ( ADB )
29L Microsoft Licensing and Pricing: You Too Can Pay Forever! ( DC ,  ITAM )
     
Wednesday, 10 October 2001
     
10 - 11 AM
33A Legacy Software: Junkyard Wars for Web Services? ( ADT ,  WSVC ,  XML )
33B Internet Scenario: The Action Moves to the Edge ( ISFT )
33C Enterprise IT Architecture: Foundation for Efficiency and Effectiveness ( PXW ,  HPSP ,  ARCH ,  SMB )
33D Supporting Streaming Media and Content Distribution Without Killing Your Network (NET)
33E Oracle’s E-Business in Transition ( VEN )
33F Wireless Financial Services: Technology Catching Up to the Hype ( FIN )
33G E-Government 360° ( GOV )
33H Users, Users Everywhere: Making Order Out of Chaos ( ESEC )
33I Corporate E-Learning: Transform Your Enterprise ( KM )
33J Managing ASPs: Is it Possible? ( ASP ,  PXW )
33K Reality Bites: Real Infrastructure for Real E-Enablement ( CIO )
33L Software Configuration Management: Microsoft and Beyond ( NSM )
33N The "How-to's" of Business Recovery Planning (DRC)
     
11:30 AM - 12:30 PM
34A Exploiting The Power of Communities ( AIT ,  ETT )
34B Creative Cost Containment ( ITM )
34C Protecting Corporate Intellectual Property through Digital Rights Management ( ISEC ,  XML ,  PXW )
34D AOL/Time Warner: Ready to Take on All Comers ( VEN )
34E From E-Business To Real Time Business: Growth Strategies and The Real Time Enterprise ( ARCH )
34F The Future of Collaboration - Inter-personal to Inter-enterprise ( ESEC ,  EWKP ,  ISFT )
34G Network Equipment Vendors: The New Battlefield ( NEN )
34H The Evolving Enterprise Data Center ( PLAT )
34I The Cost of Being Connected: A Potential Budget Disaster ( ITAM ,  WMBS )
34J .NET vs. Java: Competition or Cooperation? (ISFT, ADT)
34K Evaluating ESPs: One Pick Per Contract; Make It the Best ( ESP )
34L Channel Strategies for SMB-Focused Vendors ( SMB )
34M The Hewlett Packard/Compaq Merger: Picking the Winners & Losers )
     
2 - 3 PM
37A Mobile Device Management and Synchronization: Take Control or Lose Control ( MWRT )
37B E-Business Infrastructure Operations (NSM, ESEC)
37C Content Management for Academic E-Learning ( HE )
37D Working With the Executive Team: Learnings From Effective CIOs ( CIO )
37E The ERP II Scenario: The Virtual Process Model ( CCOM )
37F Resource Management: The Linchpin of Workforce Planning ( HPSP ,  CAP )
37G Tearin’ Down the Wall: AD and Ops Together ( ADB )
37H Business Activity Monitoring: Application Integration's End Game ( AIT ,  BIDW )
37I Technology-Enabled Selling: What Can It Do for My Organization and How Do I Proceed? ( CRM)
37J Cisco: Has the Star Lost Its Shine? ( VEN ,  NEN )
37K Searching, Personal, and Probing Questions: How users find what matters ( CONT ,  EWKP ,  ISFT )
37L The Innovation Cycle and the Speed of Change ( ETT ,  CONV )
     
3:30 - 4:30 PM
38A The Business of Content Management ( CONT )
38B Managed Security Services: Taking Advantage of an Emerging Market ( NSEC )
38C The Business Intelligence Paradox ( BIDW )
38D Latin America IT Trends - Out of Turmoil Comes Strength (CIO)
38E Windows 2000 Migrations: Are We There Yet? ( DC )
38F Creating Sustainable Interbusiness Processes ( CIO )
38G SCM Vendors: Mortals, Mutants and Titans ( ESCM )
38H Instant Messaging, Presence, Hailstorm: Microsoft and AOL Face Off in the Battle For the Internet ( WSVC )
38I Sharing Insight: XML Best Practices from the Vertical Industries ( XML )
38J Get Serious About Sourcing: Adopting New Rules and Roles ( CAP ,  ITAM ,  SORC )
38K New Funding Paradigms: Making the Transition ( HPSP )
38L Content Monitoring: When Privacy and Due Diligence Collide ( ISEC )
38N Cybercrime Incident Response Teams: CIRTs and Why You Need Them (DRC)
     
Thursday, 11 October 2001
     
9:30 - 10:30 AM
42A Health Plan Automation: Breaking the Bottleneck (HC)
42B Client Panel: Best Practices in Advanced Technology Management ( ETT )
42C Software Quality: Necessity for Mobile Computing? ( ADB )
42D The Internet Data Center Revolution ( PLAT )
42E Windows and Office for Client Computing: Charting Your Course ( DC ,  EWKP )
42F Optimizing the Information Asset in FSPs: From Sourcing Through Delivery ( FIN )
42G Human Capital Management in the Public Sector ( GOV )
42H Industry Panel: The Chief Knowledge Architects ( KM )
42I IT Asset Management: Linking the Asset and the Integrity of Service ( ITAM )
42J Enabling the Services Value Chain ( CCOM )
42K Wireless WANs and LANs: Even Superman May Be Caught by this Bullet ( MWRT ,  NEN )
42L Virtual Teaming: Tips, Tools and Techniques for High Performance ( CAP ,  WMBS ,  PXW )
     
11 AM - Noon
43A "Liquid Content" - an Architecture for Successful Digital Multi-channel Content Distribution ( CONV )
43B Reinventing Organizations at Hyper-Speed: Change, Culture, Technology ( HPSP ,  CAP )
43C High Availability Networking: Toward Zero Downtime ( NSM ,  NEN )
43D Application Server Scenario: From Stovepipes to Services ( AIT )
43E Outsourcing Applications Services: Emerging Delivery Models and Trends ( ESP )
43F The Effect of E-Business on Business Continuity Planning ( ESEC, DRC )
43G Putting XML to Work: The Application Developer's Perspective ( ADT ,  XML )
43H ERP II Deployment: Maximizing ROI ( ESCM )
43I Peer-to-Peer and "Edge" Technologies ( ETT ,  ISFT )
43J The Challenges of Implementing a Data Warehouse to Achieve Business Agility ( BIDW ,  PXW )
43K Government Sourcing: The Imperative for Delivering Enterprise Value ( GOV ,  SORC )
43L Windows in the Enterprise: Looking Beyond Windows 2000 ( DC ,  PLAT )
     
3 - 4 PM
47A Services-Oriented Development and the Integrated Services Environment: SODA with ISE rules Web Services! ( WSVC )
47B Broadband Access and Optical Ethernet: Is the Last Mile Problem Finally Solved? ( MWRT ,  NET )
47C Telecom Carrier ASPs - how real and practical for enterprises? ( ASP )
47D Customer Service and CRM: Warp Speed Ahead ( CRM ,  PXW )
47E E-Commerce Technologies ( ISFT ,  XML )
47F The C-Commerce Roadmap: The Path to C ( CCOM )
47G Security On the Run: Mobile and Wireless Security ( MWRT ,  NSEC ,  CONV )
47H PC Service and Support: Differentiator in a Commoditized Market ( DC ,  ITAM ,  NSM )
47I Directory Services: Where Are We Heading? ( NEN )
47J Sourcing Continuous Improvement: It CAN be Done! ( CAP ,  SORC ,  PXW )
47K Content Technologies: Protecting Your Assets ( AIT ,  CONT ,  ESEC )
47L SMB IT Budgets: How to Get More for Less ( SMB )
     
4:30 - 5:30 PM
48A Higher Education Enterprise Portals: Putting the Pieces Together ( HE )
48B Collaborative Workforce Applications and Strategies ( CAP ,  CCOM ,  EWKP ,  ESCM )
48C Application Design, Integration and Strategies for Wireless and Non-PC Devices ( MWRT ,  ADT )
48D Contracting for Innovation: A Practical Approach ( SORC )
48E Content Dominance through Web Content Management ( CONT ,  ISFT )
48F Mobile Business Markets: What Can't Users Live Without? ( WMBS )
48G Web Services Infrastructure And Architecture ( ARCH ,  WSVC ,  XML )
48H Internet Payments: From Web to Wireless ( ESEC ,  ETT ,  FIN )
48I 2001: An Optical Odyssey ( NET )
48J How in the World Do You Build a Global Network? ( NET )
48K CSD Scenario: Untangling the Self Support Web ( HPSP ,  ITAM ,  NSM ,  PXW )
48L Packaged BI Applications: Friends or Foes ( BIDW )
     
6 - 7 PM
49A SAP: Sinking, Swimming or Soaring? ( ESCM ,  VEN )
49B Software Negotiations: Can You Really Have a Win-Win Deal? ( ITAM ,  PXW )
49C Secure Virtual Private Networks for Remote and E-Business Access ( MWRT ,  NSEC ,  NET )
49D The Present and Future of XML Database Technology ( XML )
49E Workplace Investments: The Hard Return on Soft Initiatives ( KM )
49F Impact of BPM on AD ( ADT )
49G Business Process Outsourcing Issues and Options ( ESP )
49H Using Pay and Performance Management as a Strategic Weapon ( CAP )
49I Small Business Enterprise ASPs: In Your Future? ( ASP ,  SMB )
49J Get What You Pay For: Successful Mobile, Remote and Wireless Contract Negotiations ( WMBS )
49K Digital Dozen 2007: Healthcare's Information Technology Radar Screen ( HC )
49L Business-To-Business Integration: Beyond the Walls ( AIT )
     
Friday, 12 October 2001
     
8 - 9 AM
51A Smart Cards and Biometrics ( ESEC ,  ETT ,  NSEC )
51B AD in Transition: From Legacy to the Internet ( ADT )
51C CRM Vendors and Service Providers ( CRM ,  SORC )
51D Enterprise Server Selection ( PLAT )
51E Client Computing Best Practices: Keeping the Inmates from Taking Over the Asylum ( DC ,  ITM )
51F What are the Technology Opportunities in Care Management? ( HC )
51G Business Process Management: Serious About Processes? ( AIT )
51H XML Standards for Web Services and Dynamic Business Webs ( WSVC ,  XML )
51I Knowledge Workers: Tapping into Top Talent ( CAP )
51J In the Wake of Irrational Exuberance: What’s Ahead for Financial Services ( FIN )
51K Network Management: Keeping the Network Working for Business ( NSM ,  NEN )
     
9:30 - 10:30 AM
52A Network Security: Staying on Top of the Explosion ( NSEC ,  NEN )
52B "It's About the People!" -- A CIO's Story on Building a High Performing Organization (CAP)
52C Public Sector Knowledge Workplace: Now or Never ( GOV )
52D Enabling the Product Value Chain ( CCOM )
52E SCM Deployment: Maximizing ROI ( ESCM )
52F Contact Centers: Opening The Door To E-Business ( NET )
52G Gartner 360°: IT Architecture and Value ( ARCH )
52H Integration Brokers: Market, Vendors and Trends ( AIT )
52I Mobile E-Business Case Studies ( WMBS )
52J InfoSec TCO: The Risk Trade-Off ( ESEC ,  ITM )
52K Wireless E-mail and Messaging: You Can Take It With You ( EWKP ,  MWRT )
     
11 AM - Noon
53A Reducing Network Costs Through TCO ( NEN )
53B Fast Track Outsourcing ( SORC )
53C CEO and CFO Perspectives on IT ( ITM )
53D In Through The Outsource: Wireless Portals and ASPs ( WMBS ,  ASP )
53E Thin Client: Is Thin In? ( DC )
53F Opportunity in the Face of Adversity: Investing in Technology Markets ( ETT )
53G Extranets and the Internet: The Next Five Years ( NET )
53H The Current and Future State of the Application Integration Middleware Market ( AIT )
53I Selective Outsourcing and Networked Systems Management ( NSM )
53J Mobile and Wireless Portal Vendor Selection Process ( MWRT )
53K Hosted Development Services: Fad or Reality? ( ADB )




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