| Rapid Assessment for Enterprise SAP |
The ERP backbone's stability is essential to allow the successful implementation and support of post-enterprise-resource-planning projects. The SAP benchmark assesses the basic stability of the SAP backbone and its core functions from a cost perspective. It can, therefore, provide the framework and baseline from which enterprises then can assess the readiness of their backbones to take on new challenges. The investment in new challenges also requires an optimization of the current SAP infrastructure to allow the financial and staffing freedom required to implement the new SAP initiatives in the marketplace.
Methodologies such as the Competence Center have been developed by SAP to help support the SAP backbone. However, it is important to realize the actual monetary benefit of such initiatives. With increased scrutiny of IT budgets, can you explain to management the cost drivers behind your implementation or your on-going support of SAP? Do you understand process areas that will be affected such as training and change management? What are the best service levels for your enterprise? How do your costs and plans compare with those of your peers?(See Figure 1)
Gartner Measurement solves these questions with real-world answers. The Gartner database of SAP installations analyzes the cost of personnel, consulting, hardware and software resources behind SAP implementation and support. It also compares your enterprise with others. When applied to ongoing SAP operations and future implementations of new packages, the analysis enables an overall strategy for improved performance that will reduce costs and frustrations.
Addresses the following business issues:
- Control of your SAP implementation costs
- Control of your SAP on-going support costs; HW, SW and resources
- End-user satisfaction with SAP
- Approaches to training and support
- Best Practice approach to service level and change management
figure 1
Contact Information: For more information about Gartner Measurement services please e-mail measurement.info@gartner.com
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