Vendor Selection for Collaborative Commerce Vendor Selection for Collaborative Commerce The Collaborative Commerce research center provides software-based decision support tools and related services to assist clients in evaluating and selecting front and back office applications. Specifically, this research supports vendor selection in areas that include traditional back office applications, such as Enterprise Resource Planning, General Accounting and Human Resources. From a front office perspective, Customer Relationship Management, including the areas of Customer Service and Support, (CSS) and Sales Force Automation (SFA), further solidify the ability of an organization to manage complex client relationships. E-commerce applications inject technology into the sale and acquisition of goods and services. To further manage this environment, analytical applications in the area of e-business intelligence provide key visibility throughout the enterprise.  Analytics Enterprise Business Intelligence Suite (EBIS)   Customer Relationship Management CRM Application Suite (CRMAS) Customer Service and Support Application Selection (CSAS) Marketing Automation Application Selection (MKAS) Sales Force Automation Application Selection (SFAS)   Enterprise Resource Planning ERP Suite (ERPS) Financial System Application Software (ASGA) HR Application Software (ASHR) Integrated Financial & HR (FAHR) Mid-Market ERP Software (MERP)   Tour Test drive our Vendor Selection Tools to better understand how they can work for you. Contact Information: For more information on Decision Tools for Vendor Selection please e-mail DTforVS@gartner.com. Related Services:   Gartner Decision Tools Alliance Program Gartner has successfully franchised its software measurement tools, methodologies and marketing solutions. Now your organization can leverage these tools and drive additional value to your clients.