TCO® Manager for Voice Telecom

TCO Manager for Voice Telecom v.2 is a software modeling tool that provides decision support for measuring, analyzing and improving the Total Cost of Ownership (TCO) for your wide area voice telecom network.

The convergence of voice and data services, along with traffic volume growth and rapidly shifting vendor alliances and partnerships, has contributed to a telecommunications industry characterized by more turmoil than ever before. In the midst of this chaos, the need for a disciplined approach to understanding and managing costs has never been greater.

What elements of wide area voice networks can and should be measured, compared and monitored? How do your voice telecom expenditures, staffing levels and service levels compare to other similar organizations?

How TCO Manager Can Help You
TCO Manager helps you understand three basic scenarios concerning the total cost of ownership for your voice telecom environment: Where am I? How do I compare? Where can I go? This software modeling tool allows you to input actual cost, personnel, workload and service-level data for your voice telecom operation(s). The Tool can then be used to compare your actual data to GartnerGroup database averages and to create and explore "what if" scenarios. GartnerGroup's industry-standard TCO "Chart of Accounts" is embedded in the Tool and provides the framework for these kinds of comparative analyses.

TCO Manager Features
This powerful and flexible software modeling tool provides the following features:

  • Calculations of your actual voice telecom TCO and comparisons to GartnerGroup database peer averages that can be segmented by: industry, size, geography and performance criteria.
  • Analysis of personnel, workload and service level information.
  • Audits of results to highlight strengths and weaknesses in your TCO.
  • Ability to create and compare multiple TCO scenarios by changing input data.
  • Report Builder Tool to generate professional, easy to-understand management reports.

How Does TCO Manager Work?
A GartnerGroup TCO Chart of Accounts is used to collect wide area voice telecom cost information in four primary categories: hardware, software, personnel and transmission. This cost information is combined with workload and service-level data to generate TCO calculations, comparisons and reports. TCO Manager for Voice Telecom v.2 enables you to drive continuous cost reductions and improvements in the value derived from IT investments.

TCO Manager Benefits
TCO Manager for Voice Telecom will help you to:

  • Better understand and control the factors that can drive up your wide area voice telecom costs.
  • Facilitate voice telecom budgeting and planning.
  • Assess and track TCO over time.
  • Identify TCO performance trends.