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1 APRIL 2005 Gartner Acquires META Group On 1 April 2005, Gartner acquired META Group. Below you'll find answers to frequently asked questions about the acquisition, plus who to contact if you have questions or additional concerns. Frequently Asked Questions How will the acquisition benefit me as a Gartner client? As a Gartner client, you will benefit from a more powerful combination of products and services. Some of these benefits include: —   Greater scope of independent, objective research and advice —   Broader international coverage —   Increased depth in specific industries and technologies —   More comprehensive consulting and measurement services —   Access to Gartner and former META Group analysts, consultants and other experts Most notably, perhaps, you can now access the META Group products and services that will be integrated into Gartner's offerings. Why did Gartner acquire META Group? Gartner strives to provide the best products and services available. Integrating META Group's products, services and outstanding professional staff with Gartner extends the scope of independent, objective insight and advice available to you. What will happen to the META Group brand? META Group products and services will become Gartner products and services; the META Group brand will be retired. How will differences between the opinions and positions of Gartner and former META Group analysts be reconciled? Gartner and former META Group analysts will reconcile any conflicting positions through rigorous research review processes (that exist within both Gartner and META Group today). The processes involve critical, detailed review and debate among analysts and ensure that all analysts have the freedom to formulate their own conclusions. However, whenever necessary, different opinions may intentionally exist to portray different perspectives and accurately represent different circumstances and conditions. What is the META Group Research Archive? You now have access to META Group's previously published research and analysis. The documents in this extensive archive are available in Adobe PDF format. You can search the META Group Research Archive from the left-hand side of the gartner.com home page. How will Gartner communicate any changes to services, products, and gartner.com? Of course, we'll keep you informed-in several ways, including direct contact from your account manager, announcements on gartner.com, e-mail and post mail. In the meantime, if you have any questions or concerns, please contact your Gartner client services representative. Further Questions... We know we may not have answered every question you have. So, if you have additional concerns, please contact your account representative or Gartner client services: Asia/Pacific Australia 1800 226 321 All other countries +61 (0)7 3243 1567 Europe, Middle East, and Africa Austria 0800 295815 Belgium 0800 15171 Denmark 80 01 87 79 Finland 0800 118045 France 0800 908506 Germany 0800 1814264 Ireland 1 800 409 139 Italy 8008 76002 Luxembourg 800 22886 Netherlands 0800 022 1336 Norway 800 11018 Portugal 800 844261 South Africa 0800 991225 Spain 900 938925 Sweden 020 795266 Switzerland 0800 558252 United Kingdom 0800 716089 All other countries +44 1784 268819 Latin America and the Caribbean Brazil +55 11 3443 1509 All countries +1 203 316 1201 North America +1 203 316 1200