SAN JOSE, Calif., November 5, 2001 - While Microsoft's new Pocket PC 2002 operating system will provide an incentive for some to purchase a new PDA, it appears to have actually slowed some PDA sales during the third quarter of 2001. Worldwide PDA shipments totaled 2.54 million units in the third quarter of 2001, which was a 9.5 percent decrease from the second quarter of this year, according to preliminary results from Dataquest Inc., a unit of Gartner, Inc. (NYSE: IT and ITB).
"An October ship date for Microsoft's Pocket PC 2002 was known a few months in advance to those who follow the PDA market, and customer knowledge of this milestone event appears to have significantly dampened demand for and shipments of Pocket PC products during the third quarter of 2001," said Todd Kort, principal analyst of Gartner Dataquest's Computing Platform Worldwide group.
Compaq appeared to be most affected by users who waited to purchase a new PDA. Compaq's worldwide PDA market share totaled 7.3 percent in the third quarter of 2001, down from 16 percent in the second quarter of this year (see Table 1).
Table 1
Worldwide PDA Unit Shipment Estimates for 3Q01 (Thousands of Units)
| Company |
3Q01 Shipments |
3Q01 Market Share (%) |
2Q01 Shipments |
2Q01 Market Share (%) |
| Palm |
754 |
29.7 |
890 |
31.7 |
| Handspring |
352 |
13.9 |
300 |
10.7 |
| Compaq |
185 |
7.3 |
450 |
16.0 |
| Casio |
143 |
5.6 |
94 |
3.3 |
| Hewlett-Packard |
135 |
5.3 |
193 |
6.9 |
| Minren |
130 |
5.1 |
75 |
2.7 |
| Others |
838 |
33.0 |
804 |
28.7 |
| Total Market |
2,538 |
100.0 |
2,806 |
100.0 |
Compaq's iPAQ was the only major PDA available in the third quarter that used Intel's StrongARM SA-1110 chip and flash ROM. About a month before the launch of the Pocket PC 2002, Microsoft allowed Compaq to spread the word that their PDAs would be upgradeable to the Pocket PC 2002 software.
This should have reassured customers that it was safe to buy iPAQs, but this was not enough to keep demand up. Shipments of iPAQs had been steadily ramping up from late last year through about the middle of 2001, as Compaq had trouble meeting demand. By June, Compaq had matched supply and demand and in the third quarter demand dried up in anticipation of a new generation of Pocket PCs.
"Hewlett-Packard helped freeze the Pocket PC market in September by preannouncing the new Jornada 560 series, which compares favorably to the older iPAQs," Kort said. "While Compaq is offering free upgrades to those who purchase an iPAQ between September 6 and November 30, this appears to have failed to register with the market. Another possible explanation is that customers and resellers just decided to wait to see all of the new PDAs before committing to substantial new purchases."
Palm continues to be the No. 1 vendor in the PDA market worldwide and in the United States (see Tables 1 and 2), but it did experience a slight loss in market share in both geographies. Handspring moved into the No. 2 position. In September, Handspring began shipping the Visor Pro and Visor Neo that replace older models, and it announced the Treo line of smart phones that will be begin shipping early next year.
Table 2
U.S. PDA Unit Shipment Estimates for 3Q01 (Thousands of Units
| Company |
3Q01 Shipments |
3Q01 Market Share (%) |
2Q01 Shipments |
2Q01 Market Share (%) |
| Palm |
479 |
38.2 |
509 |
40.0 |
| Handspring |
276 |
22.0 |
220 |
17.3 |
| Research in Motion |
92 |
7.3 |
98 |
7.7 |
| Casio |
91 |
7.3 |
26 |
2.0 |
| Compaq |
75 |
6.0 |
204 |
16.0 |
| Hewlett-Packard |
75 |
6.0 |
106 |
8.4 |
| Others |
165 |
13.1 |
110 |
8.6 |
| Total Market |
1,253 |
100.0 |
1,273 |
100.0 |
The Palm operating system (OS) comprised 52 percent of the worldwide PDA market in the third quarter of 2001. Palm OS shipments declined 3 percent from the second quarter of this year. Microsoft Windows CE (Pocket PC) shipments totaled 18 percent of the market in the third quarter, down from the second quarter of this year when Windows CE represented 30 percent of PDA shipments. PDAs based on proprietary operating systems comprised about one-fourth of worldwide shipments in the third quarter of 2001.
This information is produced by Gartner Dataquest's Computing Platforms Worldwide research cluster. This program is designed to help companies focus on real opportunity, with coverage of the complete range of computer hardware platforms as well as associated supply chain components, systems, distribution channels and end user groups. For more information on how to subscribe to this program, please call 408-468-8000. Reports can be accessed on the Internet at www.gartner.com.
Gartner Dataquest is the recognized leader in providing the high-technology and financial communities with market intelligence for the semiconductor, computer systems and peripherals, communications, document management, software and services sectors of the global information technology industry.
Gartner, Inc. is a research and advisory firm that helps more than 11,000 clients understand technology and drive business growth. Gartner's divisions consist of Gartner Research, Gartner Consulting, Gartner Measurement and Gartner Events. Founded in 1979, Gartner, Inc. is headquartered in Stamford, Connecticut, and consists of 4,300 associates, including 1,200 research analysts and consultants in more than 90 locations worldwide. The company achieved fiscal 2001 revenue of $952 million. For more information, visit www.gartner.com.
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