Gartner Debuts New Book 'Achieving Business Value From Technology' at Gartner Symposium ITxpo 2002
Book by Gartner Consultant Tony Murphy Available Now
Lake Buena Vista, Fla., Oct. 9, 2002 —Gartner, Inc. (NYSE: IT and ITB) today announced the debut of the strategic book focused on the business value of IT, "Achieving Business Value From Technology: A Practical Guide for Today's Executive." This book is an important guide for business executives who must evaluate technology as it is applied to business success.

Gartner consultant Tony Murphy outlines a systemic process that executives can use to identify, track and achieve benefits and value from their IT investments. The approach includes hands-on evaluation methods for what Murphy calls the "three Ps" -- Pillars, Process and People.

"Achieving Business Value from Technology" is available from John Wiley & Sons and Gartner Press; ISBN: 0-471-23230-0; $49.95; September 2002.

"No longer is there anything such as the stand-alone IT project," said Murphy. "We now have a variety of ongoing business initiatives supported to a large degree by IT facilities."

"Achieving the Business Value from Technology" examines case studies of failed IT initiatives that could have been saved by applying Gartner's approach.

"Gartner estimates that 60 percent of technology spending is controlled by business or functional managers and 40 percent by IT organizations," continued Murphy. "For chief executives, IT is rising to the top of their priority lists and coming under heavy examination."

Tony Murphy, Ph.D., is a vice president in Gartner Consulting. With nearly 30 years' experience as CIO, software developer, project manager, consultant and university lecturer, Murphy is a sought-after advisor to many of the world's leading corporations and public sector entities.

Murphy will be signing books at Gartner Symposium ITxpo 2002 this week in Orlando, Florida. "Achieving Business Value From Technology" is available in bookstores nationwide and via major online booksellers.

For more information about Gartner Press, visit www.gartner.com/5_about/news/gartnerPress.jsp

About Gartner
Gartner, Inc. is a research and advisory firm that helps more than 10,500 clients understand technology and drive business growth. Gartner's businesses consist of Gartner Research, Gartner Consulting, Gartner Measurement and Gartner Events. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, and has 4,000 associates, including 1,200 research analysts and consultants, in more than 90 locations worldwide. Fiscal 2001 revenue totaled $963 million. For more information, visit www.gartner.com.
Contact:
Allison Haines
Gartner
+1 203 316 6216
allison.haines@gartner.com