Gartner Names James C. Smith to Board of Directors
STAMFORD, CONN., October 23, 2002 — Gartner, Inc. (NYSE: IT and ITB), the world's leading technology research and advisory firm, announced today that James C. Smith, Chairman of the Board of First Health Group Corp. (Nasdaq: FHCC), has joined Gartner's board of directors.

Smith, 61, is widely known and respected for his strategic vision and company-building skills. In 2000, Smith was appointed Chairman of the Board of First Health after leading the company through nearly 20 years of record growth and financial performance as President and CEO. Smith, who joined First Health in 1984, built the company into the nation's premier full-service national health benefits company, with revenues of nearly $600 million in 2001. Under Smith's leadership, First Health has been very successful in developing and maintaining long-term relationships with large national clients, maintaining a client retention rate of 96% over the last decade.

"We are extremely pleased to welcome an executive of Jim's caliber to the board," said Michael D. Fleisher, Gartner Chairman and CEO. "His extensive operating experience, strategic insight, and client service orientation are an excellent match for Gartner's immediate and long-term opportunities."

Smith replaces Kenneth Roman, 72, who is retiring from Gartner's board and who has been named director emeritus. Roman is the former Chairman and CEO of Ogilvy & Mather Worldwide, where he worked for 26 years. He joined the Board in July 1999.

"On behalf of everyone at Gartner, I'd like to sincerely thank Ken for his counsel and service," said Fleisher. "He has been an exceptionally dedicated and effective board member."

Smith joins current Gartner board members Michael Fleisher, Gartner Chairman and CEO; Anne Sutherland Fuchs, Executive Vice President, LVMH; William Grabe, General Partner, General Atlantic Partners; Max Hopper, Principal, Max D. Hopper Associates; Glenn Hutchins, Managing Director, Silver Lake Technology Management; Stephen Pagliuca, Managing Director, Bain Capital; David Roux, Managing Director, Silver Lake Technology Management; Dennis Sisco, Partner, Behrman Capital; and Maynard Webb, COO, eBay, Inc.

About Gartner
Gartner, Inc. is a research and advisory firm that helps more than 10,500 clients understand technology and drive business growth. Gartner's businesses consist of Gartner Research, Gartner Consulting, Gartner Measurement and Gartner Events. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, and has 4,000 associates, including 1,200 research analysts and consultants, in more than 90 locations worldwide. Fiscal 2001 revenue totaled $963 million. For more information, visit www.gartner.com.

This press release contains statements regarding the Company's business outlook, the development of the Company's services, the demand for the Company's products and services and all other statements in this release other than recitation of historical facts are forward-looking statements (as defined in the Private Securities Litigation Reform Act of 1995). Such forward-looking statements include risks and uncertainties; consequently, actual results may differ materially from those expressed or implied thereby. Factors that could cause actual results to differ materially include, but are not limited to: ability to expand or even retain the Company's customer base in light of the adverse current economic conditions, including the impact of the September 11 terrorist attacks; ability to grow or even sustain revenues from individual customers in light of the adverse impact of the current economic conditions on overall IT spending; the duration and severity of the current economic slowdown; ability to attract and retain professional staff of research analysts and consultants upon whom the Company is dependent; ability to achieve and effectively manage growth, particularly as the Company seeks to reduce its overall workforce; ability to achieve continued customer renewals and achieve new contract value, backlog and deferred revenue growth in light of competitive pressures; ability to integrate operations of possible acquisitions; ability to carry out the Company's strategic initiatives and manage associated costs; ability to manage the Company's strategic partnerships; rapid technological advances which may provide increased indirect competition to the Company from a variety of sources; substantial competition from existing competitors and potential new competitors; risks associated with intellectual property rights important to the Company's products and services; additional risks associated with international operations including foreign currency fluctuations; and other risks listed from time to time in the Company's reports filed with the Securities and Exchange Commission, including the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2001. These filings can be found on Gartner's website at www.gartner.com/investors and the SEC's web site at www.sec.gov. Forward-looking statements included herein speak only as of the date hereof and the Company disclaims any obligation to revise or update such statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events or circumstances.
Investor Contact:
Julie K. Gottlieb
Vice President, Investor Relations
+1 203 316 3901
julie.gottlieb@gartner.com
Media Contact:
Carol Wallace
Vice President, Public Relations
+1 203-316-3575
carol.wallace@gartner.com