Exxon Mobil Selected as Gartner Measurement 'TOP' Award Winner of 2003
Winner Announced at Gartner Symposium/ITxpo 2003
SAN DIEGO, March 25, 2003 — Gartner, Inc. (NYSE: IT) today announced that Exxon Mobil Corp. is the winner of the Gartner Technology, Organization and Process (TOP) Performance Award for 2003. The award was presented today at Gartner Symposium/ITxpo 2003, in San Diego.
Gartner recognizes ExxonMobil Global Information Services (GIS) for its ongoing commitment to continuous improvement and performance management throughout its organization.
"ExxonMobil GIS adopted a holistic approach regarding costs that enabled it to clearly identify opportunities for improvement," said Clive Taylor, senior vice president of Gartner Measurement. "ExxonMobil GIS not only looked at distinct technologies, but it also reviewed processes, governance models and internal reporting. It understands the benefits of using metrics and fact-based planning to make sound technology management decisions."
ExxonMobil GIS participated in Gartner's comprehensive 2002 benchmarking program that helped ExxonMobil GIS identify performance and process gaps whose closure would generate significant cost savings.
Gartner TOP Award recipients are selected based on the following criteria:
Ongoing commitment to continuous improvement
Strong IT management skills and a willingness to be measured
Visibility of benchmark results within the organization
Strong partnership between the IS organization and management
Measurement is used as a management tool
Measurement is instrumental to the strategic planning cycle
Significant improvement achieved as a result of benchmarking investment
Benchmark data collected quickly and accurately
Approaching or in the top 10 percent of Gartner Measurement's client database
Past winners of the Gartner TOP award are JP Morgan Chase in 2002, and Air Products and Chemicals in 2001.
Gartner Symposium/ITxpo is the IT industry's largest and most strategic conference, providing business leaders with an insightful look at the future of IT. For more than 10,000 IT professionals from the world's leading enterprises, Gartner's annual Symposium/ITxpo events are key components of their annual planning efforts. Attendees are responsible for more than $35 billion in IT spending for their respective companies. For more information about Gartner Symposium/ITxpo 2003, please visit www.gartner.com/symposium or call 1-800-778-1997.
About Gartner:
Gartner, Inc. is the leading provider of
research and analysis on the global information technology industry. Gartner serves more
than 10,000 clients, including chief information officers and other senior IT executives
in corporations and government agencies, as well as technology companies and the
investment community. The Company focuses on delivering objective, in-depth analysis
and actionable advice to enable clients to make more informed business and technology
decisions. The Company's businesses consist of Gartner Intelligence, research and
events for IT professionals; Gartner Executive Programs, membership programs and peer
networking services; and Gartner Consulting, customized engagements with a specific
emphasis on outsourcing and IT management. Founded in 1979, Gartner is headquartered in
Stamford, Connecticut, and has 3,700 associates, including more than 1,000 research
analysts and consultants, in more than 75 locations worldwide. For more information,
visit www.gartner.com.
