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Gartner Says Chief Monitoring Officer to Be Most Important Position in an Enterprise
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10 Most Powerful Positions Listed During Gartner Symposium/ITxpo 2000
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Lake Buena Vista, Fla., October 16, 2000 - As enterprises move toward a more networked business environment, Gartner Group, Inc. (NYSE: IT and ITB) analysts listed what the 10 most important positions within enterprises will be as early as 2003. The findings were discussed Gartner's flagship conference, Gartner Symposium/ITxpo 2000, which is taking place October 16-20 in Lake Buena Vista, Fla.
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"There is going to be a clear emergence of a new power structure in enterprises. It's a new networked economy that will deliver a new set of rules that will cause these jobs to emerge," said Ken McGee, Gartner vice president and research fellow.
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The 10 most powerful positions within an enterprise will emerge between 2003 and 2010. These positions are listed below.
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- Chief monitoring officer - By monitoring business processes and metrics in real time, this person will have their finger on the pulse of the enterprise. These are the people that will find the problem and solve the problem before they ever arise.
- E-marketplace manager - This person will guide through the new networked economy.
- Marketing executives - Will change their spending targets from traditional mass outlets such as publications, broadcast and direct mail, to customer relationship-focused solutions.
- E-deal makers - Those who live by choosing the suppliers; the buyers of the enterprise will either thrive or die based on the effectiveness of those relationships.
- Customer relationship analytic expert - These people will look into the future and to see what people want before they need it, and the reasons why.
- Transaction cops - There will be a large amount of activity that will take place in the networked economy, especially brought about by e-marketplaces. Enterprises will need transaction cops to make sure there is integrity in the transactions.
- Human resources executives - They will assure that the supply of skilled workers will be there.
- E-business integrators - Transforming legacy processes to networked economy processes will not work unless they are integrated together. This person will be needed to make this happen.
- Economists - They will be needed to do a climate check of what the business environment will be, so enterprises will know when to take risks and when to shy away from them.
- Anthropologist - This does not involve technology, but rather human beings who can do the proper diagnosis and the professionals who can do the best descriptions.
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Mr. McGee listed these top positions during Gartner's Mastermind Keynote, "The Next Tech Revolution." Gartner analysts examined the implications of interactive business for the IT manager, and discussed the key strategic imperatives to help successfully position for the enterprise in this revolutionary business landscape. The full Mastermind Keynote can be heard on Tuesday, October 17, at www.gartner.com/symposium.
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About Symposium/ITxpo
Gartner's Symposium/ITxpo is the IT industry's largest and most strategic conference, providing business leaders with a look today at the future of IT. For more than 10,000 IT professionals from the world's leading enterprises, Gartner's two annual Symposium/ITxpo events are key components of their annual planning efforts, and a place to gain insights into how their organizations can use technology to address business challenges and improve operational efficiency. For more information online, go to www.gartner.com/symposium.
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About Gartner
Gartner provides unrivaled thought leadership for more than 10,000 organizations, helping clients to achieve their business objectives through the intelligent and efficient use of technology. Additionally, Gartner helps technology companies identify and maximize technology market opportunities. Gartner's technology content and strong brand reach IT professionals globally through Gartner Research, its research and advisory unit, Gartner Services, its custom consulting unit; Gartner Events, including Gartner's renowned Symposia; and, at www.gartner.com. Gartner subsidiary TechRepublic, Inc. (
www.techrepublic.com) is the leading online destination developed exclusively for IT professionals by IT professionals. Gartner, founded in 1979 and headquartered in Stamford, Connecticut, achieved fiscal 1999 revenues of $734 million. Gartner's 4,000 associates, including 1,200 research analysts and consultants, are in more than 80 locations worldwide. For more information about Gartner's industry-leading products and services, please visit us on the Web at www.gartner.com.
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