Carol Rozwell VP Distinguished Analyst Natick, MA USA Years of Experience 10 years at Gartner 20 years IT industry Areas of Coverage High Performance Workplace View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Carol Rozwell is a vice president and distinguished analyst on Gartner's Social Software and Collaboration team. Ms. Rozwell explores the dynamics of collaboration including social networks, communities and innovation. Prior to her current assignment, Ms. Rozwell focused her research on technology and standards for R&D productivity in the pharmaceutical industry. She joined Gartner during the e-business frenzy and helped clients electrify their business processes. She brings to her role extensive practical experience as an implementer of buy-side and sell-side e-commerce systems that is augmented by positions in marketing, consulting and strategic alliance management. Previous Experience Prior to joining Gartner, Ms. Rozwell worked at Premenos, where her marketing and business development efforts significantly contributed to its expansion from a private to a public company. Before that, she worked at Digital Equipment on customer and supplier e-commerce programs, where she developed her common-sense approach to business-to-business communication. During her tenure with Digital Equipment, she actively championed standards efforts at the national level to update the Electronic Data Interchange (EDI) standards architecture. Ms. Rozwell is a founding member of the New England Electronic Commerce User Group (NEECOM). Professional Background Premenos, Director of Strategic Alliances, 3 years Digital Equipment, Manager of E-Commerce Programs, 14 years Education A.A.S., Biomedical Engineering Technology, Monroe Community College B.S., University of Toronto Babson College Executive Education Bio-Pharma: Mastering the Business of Science LATEST RESEARCH More by this author Title Publish Date Author(s) Cisco's Move to Collaboration Is Positive, but Needs Follow-Through 18-Dec-2009 Ken Dulaney, Bob Hafner, Bern Elliot, Jeffrey Mann, Matthew W. Cain, Nikos Drakos, James Lundy, Robert F. Mason, Steve Cramoysan, Elise Olding, Carol Rozwell, Scott Morrison, Gene Phifer, Whit Andrews, David Mario Smith Balancing Cost, Risk and Growth: The 2009 Gartner Symposium Analyst Keynote 15-Dec-2009 Susan Landry, Stephen Prentice, Brian Gammage, Barbara Gomolski, Andy Kyte, Carol Rozwell, Nigel Rayner, Paul E. Proctor, Ant Allan, Andreas Bitterer The Business Impact of Social Computing: Real-World Examples of Value Network Collaboration 15-Dec-2009 Carol Rozwell Expand Your BPM Horizons by Exploring Unstructured Processes 10-Dec-2009 Elise Olding, Carol Rozwell Introducing Social Software in the Workplace and Externally Facing Social Software: Market Definition Update 07-Dec-2009 Nikos Drakos, Anthony Bradley, Andrew Frank, Carol Rozwell, James Lundy, Adam Sarner