Analyst Profile
Mary Knox
Mary Knox
Research Director
Hillsborough, NC USA
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Years of Experience
23 years at Gartner
26 years IT industry
Areas of Coverage
Banking & Investment Services

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Roles and Responsibilities
Mary Knox focuses on Banking and Investment Services Industry research. She specializes in architecture, infrastructure and data management specific to the industry. Her research interests include data governance, architecture, quality, and management, including vendor solutions targeted to the banking industry; industry messaging, content, semantic, and services-level definition standards; architectural and infrastructure approaches to bank application modernization, including SOA and EDA; intelligent connectivity and middleware; business activity monitoring and complex event processing; and business process networks. She has done substantial work regarding the technical approach to bank payment system modernization, as well as the vendor landscape for bank payment system modernization.
Previous Experience
Ms. Knox has more than 15 years of IT research experience in financial services. Prior to joining Gartner, Ms. Knox was a research manager with Mentis, where she led research on a wide range of financial services technology issues. Ms. Knox has also served as an analyst in the banking equipment division of Trans Data and as an institutional research analyst at Cheyney University of Pennsylvania.
Professional Background
Mentis Corp., Research Analyst, Research Manager, 8 years
Trans Data Corp., Analyst, Research Analyst, 2 years
Cheyney University of Pennsylvania, Assistant Director of Institutional Research; Administrative Supervisor; others, 16 years
B.A. (high honors), Business Administration/Management, Cheyney University of Pennsylvania
M.B.A. course work, Salisbury State University

LATEST RESEARCH 0 More by this author

Publish Date


Hype Cycle for Bank Operations Innovation, 2014 24-Jul-2014 Mary Knox
How to Link New Analytics Approaches to Key Banking Initiatives 17-Jun-2014 Mary Knox, Lisa Kart
Reference Model for Open Banking APIs, Apps and App Stores 06-Jun-2014 Kristin R. Moyer, Paolo Malinverno, Mary Knox
Digital Banking Requires Open Bank Systems 09-Apr-2014 Mary Knox
Best Practices for Bank Cloud Adoption 21-Mar-2014 Mary Knox