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Adam W. Couture
Principal Research Analyst
Hopkinton, MA USA
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Years of Experience
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10 years at Gartner
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34 years IT industry
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Roles and Responsibilities
Adam Couture is a principal analyst in Gartner Research, where he is part of the IT Services group, specializing in IT infrastructure support with a focus on storage services and a secondary focus on email compliance service providers. Mr. Couture is the primary analyst for the storage services market and storage service providers. His responsibilities include tracking and analyzing industry and market trends, vendor initiatives, user wants and needs, as well as industry initiatives.
Previous Experience
Mr. Couture is a senior service and support professional whose career spans more than 20 years with Xerox, Wang and Digital Equipment. Prior to joining Gartner in 1999, he was an independent consultant helping small and midsize companies develop and initiate new service strategies. Most recently, he helped Progress Software establish pass-through service strategies for Progress Value-Added Reports.
Professional Background
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Progress Software, Services Marketing Manager, 1 year
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Jenco Industries, President, 8 years
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Digital Equipment Corp., Services Marketing Manager, 14 years
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Education
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B.A., California Polytechnic
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M.A., University of California.
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