David Williams Research VP Austin, TX USA Years of Experience 4 years at Gartner 29 years IT industry Areas of Coverage IT Operations View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities David Williams is a research vice president in Gartner Research's IT Operations and Enterprise Management team. Mr. Williams focuses on IT operations management, fault management, event correlation and analysis (ECA), IT operations behavior learning technology, data center tools consolidation, data center automation, and run book automation (IT operations process automation). Previous Experience Before joining Gartner, Mr. Williams was vice president of marketing at AlterPoint, a pioneer of enterprise network configuration management products. Before AlterPoint, he was director of worldwide marketing at BMC Software and vice president of corporate marketing at IT Masters (acquired by BMC Software in April 2003). While working at IBM Tivoli, Mr. Williams held a number of executive roles, including vice president of product strategy and product management, responsible for Tivoli's $1.8 billion enterprise management portfolio. Prior to that, he was IBM Tivoli's director of corporate research and analysis. Mr. Williams' other experience includes being research director for Gartner's networked systems management service, European senior technologist for Unicenter at CA, and 10 years with Digital Equipment, where he held a number of roles, spanning computer operations, software services, software engineering, product management, and finally becoming the European systems and network product marketing manager. Professional Background AlterPoint, Vice President Marketing, 2 years BMC Software/IT Masters, Vice President Marketing, 3 years IBM, Vice President Product Management and Product Strategy , 5 years LATEST RESEARCH More by this author Title Publish Date Author(s) HP-Microsoft Partnership Will Shake Up the IT Management Market 19-Jan-2010 David Williams, Ronni J. Colville An Introduction to IT Operations Behavioral Learning Tools 16-Dec-2009 David Williams Opalis Buy Moves Microsoft Into IT Operations Run Book Automation 16-Dec-2009 David Williams Toolkit: Checklist to Evaluate a VC-Funded IT Operations Management Software Vendor 01-Dec-2009 David Williams Tools Alone Won't Enable Proactive Management of IT Operations 29-Oct-2009 David Williams