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Sharon A. Mertz
Research Director
Nashua, NH USA
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Years of Experience
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5 years at Gartner
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30 years IT industry
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Roles and Responsibilities
Sharon Mertz is a director in Gartner Research, where she is focused on customer relationship management (CRM), software as a service (SaaS) and the software markets in Russia. Ms. Mertz is an international business professional with more than 25 years of experience in strategic consulting and management directed toward the introduction and impact of emerging technologies in the marketplace.
Previous Experience
Prior to joining Gartner, Ms. Mertz was an associate partner at IBM, working with the global research organizations to evaluate emerging business opportunities. She held an international assignment as practice leader for IBM's strategic consulting organization in Europe, the Middle East and Africa. Ms. Mertz also held management roles at KPMG, HP, Bull Worldwide Information Systems and Digital Equipment. She is an accomplished speaker and has addressed audiences at conferences and events internationally. Ms. Mertz is also a member of the faculty at the Graduate School of Business, Southern New Hampshire University.
Professional Background
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IBM, Associate Partner and Practice Leader, Strategic Consulting EMEA, 3 years
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KPMG Peat Marwick, Manager, World Class Information Technology, 2 years
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Digital Equipment, Senior Consultant, Product Manager, Program Manager, 10 years
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Education
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A.B.D., Doctorate in Business Administration, International Business, Southern New Hampshire University
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Master's Certificate, Global Business Management, The George Washington University
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C.S.S., Administration and Management, Harvard University, Class Marshal
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M.Ed., Computer Science, Worcester State College
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B.A., Art History and German Literature, University of Massachusetts at Amherst, Phi Beta Kappa, Phi Kappa Phi
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Title
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Publish Date
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Author(s)
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Dataquest Research Catalog: Software Applications Worldwide
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18-Jan-2010
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Chad Eschinger, Tom Eid, Joanne M. Correia, Sharon A. Mertz, Hai Hong Swinehart, Chris Pang
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Dataquest Research Catalog: Software Applications Worldwide Archive
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18-Jan-2010
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Chad Eschinger, Tom Eid, Joanne M. Correia, Sharon A. Mertz, Hai Hong Swinehart, Chris Pang
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Forecast: Enterprise Software Markets, Worldwide, 2008-2013, 4Q09 Update
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03-Dec-2009
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Fabrizio Biscotti, Tom Eid, Colleen Graham, Laurie F. Wurster, Joanne M. Correia, Alan Dayley, Chad Eschinger, Hai Hong Swinehart, Sharon A. Mertz, Ruggero Contu, Bianca Francesca Granetto, Chris Pang, Rene Millman, Dan Sommer, Yanna Dharmasthira, Asheesh Raina, Bhavish Sood, Matthew Cheung, Hideaki Horiuchi, Kensuke Kawabe, Koji Motoyoshi, Teresa Jones
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Emerging Technology Analysis: E-Commerce On-Demand
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23-Nov-2009
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Sharon A. Mertz, Gene Alvarez
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Emerging Technology Analysis: Price Optimization and Management Software for Business-to-Business Boosts Margins in a Down Economy
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17-Nov-2009
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Sharon A. Mertz, Michael Dunne
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