Analyst Profile
Susan Landry
Susan Landry
Managing VP
Boston, MA USA
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Years of Experience
14 years at Gartner
34 years IT industry
Areas of Coverage
Application Development & Integration

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Roles and Responsibilities
Susan Landry is a Managing VP in Gartner Research, leading a team of analysts who cover enterprise content management, collaboration and social software. She conducts research and advises clients on enterprise strategies for social media, collaboration and related solutions.
Previous Experience
Ms. Landry previously led the research agenda for the Applications role of Gartner for IT Leaders and conducted research on application strategy, governance, maturity, skills and organizational approaches. She also led Gartner's Banking Industry Advisory Service, where she and her team covered bank-specific technology strategies, customer experience management, multichannel integration, e-business and application renewal. Prior to joining Gartner, she had 20 years of hands-on application experience, including strategy, development, integration, package selection and deployment, and management. The businesses enabled by these applications included customer-facing solutions, high-volume/high-risk payment and financial systems, and enterprise applications. She launched several technology-enabled products and services.
Professional Background
Bank of Boston, VP, 20 years
Industry Awards/Accolades
Gartner Research, Outstanding Research Manager Award, 2010
Gartner Research, Thought Leadership Award, 2006
B.A., Phi Beta Kappa, Wheaton College

LATEST RESEARCH 0 More by this author

Publish Date


People, Processes and Content Are Forming a New Synergy 26-Mar-2013 Bern Elliot, Susan Landry
CFO Advisory: Social Media, Overview 01-Mar-2013 Carol Rozwell, Susan Landry, Nikos Drakos, Barbara Gomolski
CFO Advisory: Social Media, Business Enablement 01-Mar-2013 Carol Rozwell, Susan Landry, Nikos Drakos, Barbara Gomolski
What Oracle's "Social Relationship Management" Means 17-Dec-2012 Gene Alvarez, Jenny Sussin, Susan Landry
Predicts 2013: Mobile Devices and Cloud-Based Tools for Content Access and Sharing Drive Strategies 28-Nov-2012 Karen M. Shegda, Kenneth Chin, Hanns Koehler-Kruener, Mark R. Gilbert, Whit Andrews, Susan Landry