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Susan Landry
Managing VP
Lexington, MA USA
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Years of Experience
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13 years at Gartner
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33 years IT industry
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Roles and Responsibilities
Susan Landry is a managing vice president in Gartner Research, leading a team of analysts who cover enterprise content management, collaboration and social software. She conducts research and advises clients on enterprise strategies for social media, collaboration and related solutions.
Previous Experience
Ms. Landry previously led the research agenda for the Applications role of Gartner for IT Leaders and conducted research on application strategy, governance, maturity, skills and organizational approaches. She also led Gartner's Banking Industry Advisory Service, where she and her team covered bank-specific technology strategies, customer experience management, multichannel integration, e-business and application renewal.
Prior to joining Gartner, she had 20 years of hands-on application experience, including strategy, development, integration, package selection and deployment, and management. The businesses enabled by these applications included customer-facing solutions, high-volume/high-risk payment and financial systems, and enterprise applications. She launched several technology-enabled products and services.
Professional Background
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Bank of Boston, Vice President, 20 years
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Industry Awards/Accolades
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Gartner Research, Outstanding Research Manager Award, 2010
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Gartner Research, Thought Leadership Award, 2006
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Education
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B.A., Phi Beta Kappa, Wheaton College
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Title
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Publish Date
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Author(s)
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People, Processes and Content Are Forming a New Synergy
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26-Mar-2013
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Bern Elliot, Susan Landry
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What Oracle's "Social Relationship Management" Means
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17-Dec-2012
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Gene Alvarez, Jenny Sussin, Susan Landry
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Predicts 2013: Mobile Devices and Cloud-Based Tools for Content Access and Sharing Drive Strategies
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28-Nov-2012
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Karen M. Shegda, Kenneth Chin, Hanns Koehler-Kruener, Mark R. Gilbert, Whit Andrews, Susan Landry
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Hype Cycle for Business Use of Social Technologies, 2012
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31-Jul-2012
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Susan Landry
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Hype Cycle for Social Software, 2012
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30-Jul-2012
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Susan Landry
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