Analyst Profile
Tom Eid
Tom Eid
Research VP
Boston, MA USA
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Years of Experience
14 years at Gartner
27 years IT industry
Areas of Coverage
Regulatory Compliance
High Performance Workplace
Software Markets

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Roles and Responsibilities
Thomas Eid is a Research VP in Gartner Technology and Service Provider Research. His focus is on market analysis and market trends as well as forecasts for content, communications, collaboration, social and e-discovery software. Mr. Eid primarily works with enterprise software vendors and covers technology trends and their implications for business and go-to-market strategies. He is also the chair of the Worldwide Enterprise Software research community.
Previous Experience
Prior to joining Gartner, Mr. Eid worked for startup, small and large software vendors for more than 13 years. He operated in a variety of roles, including product management, partner development and marketing management.
Professional Background
Ontos Inc., Product Marketing Manager, 2 years
M.B.A., with honors, Boston University
Bachelor's degree, with honors, Trinity College, Hartford, Connecticut

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Publish Date


Forecast Analysis: Public Cloud Services, Worldwide, 2Q14 Update 11-Aug-2014 Ed Anderson, Joanne M. Correia, Tom Eid, Morgan Yeates, Chris Pang, Jie Zhang
Forecast: Public Cloud Services, Worldwide, 2012-2018, 2Q14 Update 25-Jun-2014 Ed Anderson, Lai-ling Lam, Yanna Dharmasthira, Chad Eschinger, Susan Cournoyer, Cathy Tornbohm, Jeffrey Roster, Bianca Francesca Granetto, Gianluca Tramacere, Dean Blackmore, Joanne M. Correia, Laurie F. Wurster, Tom Eid, Ruggero Contu, Venecia K Liu, Fabrizio Biscotti, Chris Pang, Dan Sommer, TJ Singh, Andrew Frank, Hai Hong Swinehart, Alan Dayley, Gregor Petri, Jie Zhang, Morgan Yeates, Douglas Toombs, Rajesh Kandaswamy
Forecast: Enterprise Software Markets, Worldwide, 2011-2018, 2Q14 Update 17-Jun-2014 Matthew Cheung, Yanna Dharmasthira, Chad Eschinger, Bianca Francesca Granetto, Joanne M. Correia, Neil McMurchy, Federico De Silva, Tom Eid, Ruggero Contu, Colleen Graham, Fabrizio Biscotti, Chris Pang, David M. Coyle, Dan Sommer, Hai Hong Swinehart, Bhavish Sood, Jie Zhang, Jin-Sik Yim, Michael Warrilow, Vassil Mladjov, Laurie F. Wurster, Sid Deshpande
Market Share Analysis: Enterprise Content Management, Worldwide, 2013 02-Jun-2014 Tom Eid, Bianca Francesca Granetto
Forecast Analysis: Public Cloud Services, Worldwide, 1Q14 Update 13-May-2014 Ed Anderson, Joanne M. Correia, Tom Eid, Fabrizio Biscotti, Gregor Petri, Hai Hong Swinehart, Ruggero Contu, Laurie F. Wurster