Tom Eid Research VP Billerica, MA USA Years of Experience 10 years at Gartner 23 years IT industry Areas of Coverage Regulatory Compliance Software Markets High Performance Workplace View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Thomas Eid is a vice president in Gartner Technology and Service Provider Research. He is also the agenda manager for the Worldwide Software Applications team. His focus is on market analysis and market trends, as well as forecasts for content, communications, collaboration and governance, risk, and compliance software technologies. Previous Experience Prior to joining Gartner, Mr. Eid worked as a product and marketing manager for ONTOS, Inc., a startup software vendor that utilized component-based technology to build e-business solutions in the insurance and financial services industries. Professional Background ONTOS, Inc., Product Marketing Manager, 2 years Education M.B.A., with honors, Boston University Bachelor's degree, with honors, Trinity College, Hartford, Connecticut LATEST RESEARCH More by this author Title Publish Date Author(s) Dataquest Research Catalog: Software Applications Worldwide 18-Jan-2010 Chad Eschinger, Tom Eid, Joanne M. Correia, Sharon A. Mertz, Hai Hong Swinehart, Chris Pang Dataquest Research Catalog: Software Applications Worldwide Archive 18-Jan-2010 Chad Eschinger, Tom Eid, Joanne M. Correia, Sharon A. Mertz, Hai Hong Swinehart, Chris Pang Marketing Essentials: How to Develop Buyer Persona Profiles 23-Dec-2009 Tom Eid, Laura McLellan Dataquest Guide: Software Market Research Definitions 23-Dec-2009 Colleen Graham, Joanne M. Correia, Tom Eid, Laurie F. Wurster Forecast Analysis: Enterprise Application Software, Worldwide, 2008-2013, 4Q09 Update 18-Dec-2009 Tom Eid, Colleen Graham, Chris Pang