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Frances Karamouzis
Research VP
New York USA
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Years of Experience
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10 years at Gartner
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23 years IT industry
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Roles and Responsibilities
Frances Karamouzis is a research vice president in Gartner Research and Advisory Services. Ms. Karamouzis focuses on the IT services and outsourcing market and is also the lead analyst for global sourcing research in North America.
Previous Experience
Ms. Karamouzis is currently a vice president of research, focusing on strategic sourcing of IT services in Gartner's Research and Advisory Services. With 22 years of experience in the industry, Ms. Karamouzis is the lead North American research analyst for Gartner's Globalization of IT Sourcing research (offshore team), focusing on market trends and directions, country-specific research (including but not limited to China, India, Russia, Brazil, Mexico, Central Eastern Europe, the Philippines and Vietnam), financial modeling of global sourcing business cases, and service delivery capabilities of the consulting and outsourcing providers. Beyond her own published research for Gartner, she has appeared and/or contributed to reports showcased on 60 minutes, CNN, CNBC, PBS, Business Week, Forbes and Council for Foreign Relations, as well as provided research directly to Thomas Friedman's "The World is Flat."
Prior to joining Gartner, Ms. Karamouzis spent 11 years with a large multinational consulting firm, where she was involved in several service delivery areas including strategy, process design, system integration, change management and knowledge management. In addition, she was a practice director for the strategy consulting practice of a smaller niche consulting firm.

Professional Background
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Andersen Consulting, Senior Manager, 11 year
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SC Consulting, Practice Director, 2 years
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Industry Awards/Accolades
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Beyond her own published research for Gartner, she has appeared in or contributed to reports by "60 Minutes," CNN, CNBC, PBS, Business Week, Forbes and the Council on Foreign Relations.
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She has provided research for Thomas Friedman's "The World Is Flat: A Brief History of the Twenty-First Century."
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Education
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M.B.A., with a concentration in Finance, New York University
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B.A., Dual Major: International Business and Accounting, New York University
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Languages
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English
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Greek
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Title
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Publish Date
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Author(s)
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Outsourcing Key Initiative Overview
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05-Feb-2010
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Frances Karamouzis
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Infrastructure Utility for SAP: Comparing Architectural Offerings
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08-Jan-2010
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Gianluca Tramacere, Philip Dawson, Frances Karamouzis, Bruce Robertson
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Gartner's Top Predictions for IT Organizations and Users, 2010 and Beyond: A New Balance
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29-Dec-2009
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Brian Gammage, Daryl C. Plummer, Ed Thompson, Leslie Fiering, Hung LeHong, Frances Karamouzis, Claudio Da Rold, Kimberly Collins, William Clark, Nick Jones, Charles Smulders, Meike Escherich, Martin Reynolds, Monica Basso
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Gartner on Outsourcing, 2009-2010
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23-Dec-2009
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Allie Young, Linda R. Cohen, Rob Addy, Christopher Ambrose, Dane S. Anderson, Dean Blackmore, Robert H. Brown, Claudio Da Rold, Cassio Dreyfuss, Jason Harris, Helen Huntley, Partha Iyengar, Frances Karamouzis, Jim Longwood, Ian Marriott, Richard T. Matlus, William Maurer, Ben Pring, TJ Singh, Frank Ridder, Gianluca Tramacere, Gilbert van der Heiden, Michael von Uechtritz
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The Importance and Construct of Sourcing Risk Management
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21-Dec-2009
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Frank Ridder, Frances Karamouzis
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