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Frances Karamouzis
Research VP
New York USA
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Years of Experience
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9 years at Gartner
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22 years IT industry
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Roles and Responsibilities
Frances Karamouzis is a research vice president in Gartner Research and Advisory Services. Ms. Karamouzis focuses on the IT services and outsourcing market and is also the lead analyst for global sourcing research in North America.
Previous Experience
Ms. Karamouzis is currently a vice president of research, focusing on strategic sourcing of IT services in Gartner's Research and Advisory Services. With 22 years of experience in the industry, Ms. Karamouzis is the lead North American research analyst for Gartner's Globalization of IT Sourcing research (offshore team), focusing on market trends and directions, country-specific research (including but not limited to China, India, Russia, Brazil, Mexico, Central Eastern Europe, the Philippines and Vietnam), financial modeling of global sourcing business cases, and service delivery capabilities of the consulting and outsourcing providers. Beyond her own published research for Gartner, she has appeared and/or contributed to reports showcased on 60 minutes, CNN, CNBC, PBS, Business Week, Forbes and Council for Foreign Relations, as well as provided research directly to Thomas Friedman's "The World is Flat."
Prior to joining Gartner, Ms. Karamouzis spent 11 years with a large multinational consulting firm, where she was involved in several service delivery areas including strategy, process design, system integration, change management and knowledge management. In addition, she was a practice director for the strategy consulting practice of a smaller niche consulting firm.
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Andersen Consulting, Senior Manager, 11 year
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SC Consulting, Practice Director, 2 years
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Industry Awards/Accolades
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Beyond her own published research for Gartner, she has appeared in or contributed to reports by "60 Minutes," CNN, CNBC, PBS, Business Week, Forbes and the Council on Foreign Relations.
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She has provided research for Thomas Friedman's "The World Is Flat: A Brief History of the Twenty-First Century."
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Education
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M.B.A., with a concentration in Finance, New York University
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B.A., Dual Major: International Business and Accounting, New York University
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Languages
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English
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Greek
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Title
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Publish Date
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Author(s)
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Predicts 2010: Future Impacts of Cost Cutting and Cloud in Sourcing IT and Business Process Services
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20-Nov-2009
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Frances Karamouzis, Claudio Da Rold, William Maurer, Frank Ridder, Helen Huntley, Allie Young, Linda R. Cohen, Steven Buckley
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Analysis of China as an Offshore Services Location
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28-Oct-2009
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Tina T. Tang, Frances Karamouzis, Partha Iyengar
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Analysis of the Philippines as an Offshore Services Location
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26-Oct-2009
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TJ Singh, Freddie Ng, Frances Karamouzis
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Emerging Services Analysis: Knowledge Process Outsourcing, BPO and ITO Hype Cycles
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21-Oct-2009
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Cathy Tornbohm, Frances Karamouzis
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Analysis of Mexico as an Offshore Services Location
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16-Oct-2009
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Frances Karamouzis, Cassio Dreyfuss
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