Analyst Profile
Debra Curtis
Debra Curtis
Managing VP
Amherst, NH USA
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Years of Experience
14 years at Gartner
35 years IT industry
Areas of Coverage
IT Management

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Roles and Responsibilities
Debra Curtis is Managing Vice President of the IT Service Leadership for CIOs team within the CIO Research group. In addition to managing a small global team, she writes research and advises clients on IT service portfolio management and IT service catalogs. Delivering both strategic vision and practical advice, she focuses on IT service management best practices and applying ITScore to improve maturity. She is often invited to speak at events globally and frequently advises executives in large and small enterprises, investors, and vendors. Previously, Ms. Curtis was a Research Vice President in Gartner's IT operations management group, responsible for the research topics of network management, event management, business service management and IT service catalogs.
Previous Experience
Prior to joining Gartner, Ms. Curtis held product marketing and executive management positions at DeskTalk Systems and AXON Networks, both vendors specializing in network performance management. Ms. Curtis also spent 15 years at Digital Equipment, holding positions in product marketing, marketing planning, international marketing, software consulting and technical support.
Professional Background
DeskTalk Systems, Director of Product Marketing, 3 years
AXON Networks, Director of Marketing, 3 years
Digital Equipment Corp., Manager, Network Management Expertise Center, 15 years
B.S., Mathematics and Computer Science, University at Albany, New York, Summa Cum Laude, Phi Beta Kappa

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Publish Date


IT Service Leadership for the Digital Business 10-Jul-2014 Suzanne Adnams, Debra Curtis
From CIO to Global Business Service Leader 29-Apr-2014 Suzanne Adnams, Cassio Dreyfuss, Debra Curtis, Alvaro Mello
Define IT Optimization to Drive Business Outcomes Instead of Efficiency Gestures 09-Apr-2014 Kurt Potter, Debra Curtis, Owen Chen
So You've Been Asked to Create an IT Service Portfolio and IT Service Catalog 04-Mar-2014 Jeffrey M. Brooks, Barbara Gomolski, Debra Curtis, Robert Naegle
IT Market Clock for IT Operations Management, 2013 13-Aug-2013 Jeffrey M. Brooks, Ronni J. Colville, Donna Scott, Milind Govekar, Debra Curtis, Terrence Cosgrove, Vivek Bhalla, Colin Fletcher, Robert Naegle, Jarod Greene, Ian Head, Will Cappelli, Biswajeet Mahapatra, Jonah Kowall, Monica Basso