Steve Bittinger Research Director Manuka Australia Years of Experience 8 years at Gartner 35 years IT industry Areas of Coverage Government View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Steve Bittinger is a research director in Gartner's Government Research group, based in Canberra, Australia. Mr. Bittinger's current research interests focus on a wide range of government issues, including workforce development, information management, governance, risk, compliance and privacy. Previous Experience Mr. Bittinger has 35 years of professional experience in the IT industry. Prior to joining Gartner at the beginning of 2001, Mr. Bittinger was the chief technology officer at inter-touch, providing broadband Internet access in five-star hotels worldwide. Previous to that, he was the global infrastructure manager at Reckitt & Colman, responsible for strategy, standards and infrastructure, including developing a global network that linked 100 locations in 45 countries. Mr. Bittinger also served as technical director at Pegasus Networks, an Internet service provider. His broad experience also includes management roles at the University of Tasmania and Shell Oil New Zealand, covering telecommunications, data center operations, client services, software development, presales support, public relations, marketing, retail sales and publications. He has worked full time in the IT industry since 1974, with more than 25 years of experience in Australia, New Zealand and the U.K. Professional Background inter-touch, Chief Technology Officer, 1 year Reckitt & Colman, Global Infrastructure Manager, 3 years Pegasus Networks, Technical Director, 1 year Education B.S., with honors, Mathematics and Computer Science, University of Texas at Austin LATEST RESEARCH More by this author Title Publish Date Author(s) Developing Leaders: The Strengths-Based Approach 18-Aug-2009 Andrew R. Walker, Steve Bittinger Hype Cycle for Business Continuity Management, 2009 23-Jul-2009 John P Morency, Dave Russell, Roberta J. Witty, Steve Bittinger, Monica Basso, Ted Chamberlin, Dan Miklovic, Richard J. De Lotto, Jeff Vining, Brian Gammage, Mark A. Margevicius, Ronni J. Colville, Matthew W. Cain, Donna Scott, Les Stevens, Zarko Sumic, Patricia Adams, Ed Holub Hype Cycle for Government Transformation, 2009 22-Jul-2009 Andrea Di Maio, Massimiliano Claps, David McClure, Jeff Vining, Steve Bittinger, David Newman, Debra Logan, Gregg Kreizman, Ray Wagner The Quest for Talent: Uncover Your Bench Strength Using Assessment Centers 30-Jun-2009 Andrew R. Walker, Steve Bittinger Toolkit: The BPM Syllabus 23-Jun-2009 Bill Rosser, Steve Bittinger, Elise Olding