Analyst Profile
Monica Basso
Monica Basso
Research VP
Milan Italy
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Years of Experience
9 years at Gartner
19 years IT industry
Areas of Coverage
Mobile & Wireless

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Roles and Responsibilities
Monica Basso is a vice president in Gartner Research. She covers enterprise mobility, including the development, use, management and impact of smartphones and mobile applications. Since 2003, Ms. Basso has been leading Gartner's research on wireless e-mail and integrated messaging. She specializes in mobile personal communications, from e-mail, instant messaging, presence, unified communications and collaboration, to social networking. In addition, she covers the impact of mobility on people, society and organizations, and how social trends are affecting technology adoption. These include consumerization, democratization, digital natives, diversity and innovation. Ms. Basso also leads Gartner's research into the growing impact of virtualization technologies on mobile products.
Previous Experience
Ms. Basso has more than 18 years of experience in information and communications technology, having held both technical and management positions. Prior to joining Gartner, Ms. Basso worked at Alcatel as a business development manager and business unit manager, in the area of multichannel applications and Internet portals. Prior to that, she worked for TXT e-solutions as project manager for large European cooperative IT projects, covering Internet technologies and applications, business process re-engineering, and software engineering domains. Her initial experiences focused on software design and implementation as a software engineer for real-time embedded applications.
Professional Background
Alcatel, Business Unit Manager; Business Development Manager, 2 years
TXT e-solutions, Project Manager; Software Engineer, 8 years
Education
M.S., Electronics Engineering, Politecnico di Milano
Languages
English
Italian




LATEST RESEARCH 0 More by this author
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Gartner's Top Predictions for IT Organizations and Users, 2010 and Beyond: A New Balance 29-Dec-2009 Brian Gammage, Daryl C. Plummer, Ed Thompson, Leslie Fiering, Hung LeHong, Frances Karamouzis, Claudio Da Rold, Kimberly Collins, William Clark, Nick Jones, Charles Smulders, Meike Escherich, Martin Reynolds, Monica Basso
Toolkit: Segmenting Users for Mobile and Client Computing 22-Dec-2009 Brian Gammage, Monica Basso, Michael Glennon
Using Gartner's Segmentation Model for Mobile and Client Computing 16-Dec-2009 Monica Basso, Brian Gammage
Predicts 2010: Social Software Is an Enterprise Reality 03-Dec-2009 David Mario Smith, Matthew W. Cain, Jeffrey Mann, James Lundy, Anthony Bradley, Ken Dulaney, Carol Rozwell, Monica Basso
Android and Other Open Source Platforms Will Drive Innovation in the Smartphone Market 23-Nov-2009 Roberta Cozza, Monica Basso