Mark P. McDonald GVP Exp Saint Charles, IL USA Years of Experience 7 years at Gartner 23 years IT industry Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Mark McDonald, Ph.D., is a group vice president and head of research in Gartner Executive Programs. He is responsible for the research agenda focused exclusively on CIOs and the business of information technology. Mr. McDonald is the lead author of research in the areas of CIO credibility, the business use of advanced technologies, enterprise architecture and business process transformation. He is the co-author with Peter Keen of "The eProcess Edge" and the author of "Architecting Enterprises - Achieving Performance and Flexibility." Previous Experience Prior to joining Gartner, Mr. McDonald was a partner at Accenture, where he was responsible for the Center for Process Excellence and methodology. Professional Background Accenture, partner, 14 years Connecticut National Bank (Now Bank of America), vice president, 5 years Industry Awards/Accolades Co-author, with Peter Keen, of “The E-Process Edge” (McGraw-Hill 2000), and numerous other publications. Education Ph.D., technology policy management, TU Delft, Netherlands Master's degree (honors), economics and international finance, Trinity College, Hartford, Connecticut B.A. (honors), economics and political science, Colgate University LATEST RESEARCH More by this author Title Publish Date Author(s) Diageo: Enterprise and IT transformation through raising IT capability 09-Feb-2010 Mark P. McDonald Cerrejon: Raising productivity with architecture 27-Jan-2010 Mark P. McDonald Xilinx: Building new capabilities using Web 2.0 models 27-Jan-2010 Mark P. McDonald Republic of Ireland Department of Agriculture, Fisheries and Food: Gaining productivity and capability through agile process development 21-Jan-2010 Mark P. McDonald Banco do Brasil: Raising productivity by enhancing capability 14-Jan-2010 Mark P. McDonald