Sandy Shen Research Director Shanghai China Years of Experience 9 years at Gartner 13 years IT industry Areas of Coverage Mobile & Wireless View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Sandy Shen is a Research Director in the Consumer Services team at Gartner. She specializes in covering market trends, ecosystems and players, business models and emerging trends in consumer technology and services. Ms. Shen focuses on technology and service providers to help them understand the market dynamics and to respond to emerging trends and technologies. Her latest research is in the area of mobile payment and commerce, location-based services, mobile app stores and NFC. Previous Experience Prior to joining Gartner, Ms. Shen worked for Siemens Mobile as a Strategic Marketing Manager. Her primary duties included developing marketing strategies for key carriers and supporting customer-facing engagements. Professional Background Siemens Mobile, Strategic Marketing Manager, 2 years Global Wireless, Strategic Analyst, 1 year Industry Awards/Accolades Excellence in Teamwork, Gartner Asia/Pacific, October 2004 Education M.B.A., Wake Forest University, United States B.S., Economics, Shanghai International Studies University Languages Chinese - Mandarin Chinese - Shanghaiese (Wu) English LATEST RESEARCH More by this author Title Publish Date Author(s) Forecast: Mobile Payment, Worldwide, 2013 Update 15-May-2013 Sandy Shen Market Share: Mobile Phones by Region and Country, 1Q13 13-May-2013 Anshul Gupta, David Glenn, Roberta Cozza, Carolina Milanesi, Annette Zimmermann, CK Lu, Tuong Huy Nguyen, Sandy Shen, Hugues J. De La Vergne, Atsuro Sato Cool Vendors in NFC, 2013 24-Apr-2013 Mark Hung, James F. Hines, Sandy Shen, Anshul Gupta Cool Vendors in Consumer Mobile Applications, 2013 08-Apr-2013 Jessica Ekholm, Sandy Shen, Brian Blau, Michael Gartenberg Mobile Payment Acquiring Solutions for Small Businesses Move Toward Mobile Point of Sale 08-Apr-2013 Sandy Shen