David M. Coyle Managing VP Stamford, CT USA Years of Experience 9 years at Gartner 23 years IT industry Areas of Coverage IT Operations View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities David Coyle is a Managing Vice President in Gartner Research, responsible for leading the Infrastructure Software team. Team coverage includes market share and forecast analysis in application development, application infrastructure and middleware, database management, IT operations management, storage management, cloud management, and virtualization. Mr. Coyle helps clients understand the best practices, leading trends and competitive landscape involved with optimizing data center and infrastructure and operations management. His focus is on ITSM, IT operations management (especially IT service desk) and ITIL best practices. Previous Experience Prior to joining Gartner, Mr. Coyle spent nine years at Hyperion Solutions, where he held several director-level positions within the infrastructure operations organization, including managing IT support services in Europe while living in France. He was also a network and e-mail specialist at Taco Bell Corp. Professional Background Hyperion Solutions, Director of Infrastructure and Operations, 9 years Taco Bell Corp., Systems Analyst, 3 years Education M.B.A., University of Connecticut B.A., Business Administration, University of Connecticut LATEST RESEARCH More by this author Title Publish Date Author(s) Market Share: All Software Markets, Worldwide, 2012 29-Mar-2013 Colleen Graham, Yanna Dharmasthira, Chad Eschinger, Bianca Francesca Granetto, Joanne M. Correia, Laurie F. Wurster, Federico De Silva, Tom Eid, Ruggero Contu, Fabrizio Biscotti, Chris Pang, Hideaki Horiuchi, David M. Coyle, Dan Sommer, Matthew Cheung, Hai Hong Swinehart, Bhavish Sood, Asheesh Raina, Yurika Nagashima, Christine Arcaris, Jie Zhang, Michael Warrilow, Koji Motoyoshi Forecast: Enterprise Software Markets, Worldwide, 2012-2017, 1Q13 Update 14-Mar-2013 Laurie F. Wurster, Yanna Dharmasthira, Chad Eschinger, Bianca Francesca Granetto, Joanne M. Correia, Federico De Silva, Tom Eid, Ruggero Contu, Colleen Graham, Fabrizio Biscotti, Chris Pang, Dan Sommer, Matthew Cheung, Hai Hong Swinehart, Bhavish Sood, Asheesh Raina, Jie Zhang, Michael Warrilow, Neil McMurchy, David M. Coyle Market Definitions: Software 21-Dec-2012 Colleen Graham, Federico De Silva, Tom Eid, David M. Coyle The Gartner Scenario for Data Center Providers 30-Nov-2012 Peter J. Grant, Karen Benson, Michele C. Caminos, David M. Coyle, Matthew J Boon, Adrian O'Connell, Federico De Silva, Jeffrey Hewitt, Lawrence Pingree, April Adams Maverick* Research: How Religion Will Drive Your Future Business 24-Sep-2012 Asheesh Raina, David M. Coyle