Analyst Profile
Robert H. Booz
Robert H. Booz
VP Distinguished Analyst
Durham, CT USA
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Years of Experience
10 years at Gartner
26 years IT industry
Areas of Coverage

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Roles and Responsibilities
Robert Booz is a part of the Healthcare Industry Research group, where he is responsible for analyzing enterprisewide initiatives of healthcare plans and the vendors that support them. He specializes in strategic changes affecting the intersection of business and information. His personal research coverage includes U.S. healthcare reform, new product development and implementation, technology innovation, consumerism, and new delivery models. In addition to thought leadership on existing technologies, he also develops points of view on prospective and emerging issues such as payer-provider convergence and the new business models needed to remain operationally viable.
Previous Experience
Mr. Booz has more than 35 years of experience with the nation's largest health insurance and managed care companies. He has held senior executive positions in both provider-sponsored and insurance company-backed managed care organizations. That experience gives him a practitioner's approach to IT problem solving. In consulting roles to the nation’s leading health organizations, work with senior management has included IT strategic planning, packaged software implementation, business operations improvement, developing strategic/tactical plans, market and product expansions, and turnaround activities. Recognizing the need for continuous learning, he teaches graduate students in the University of Connecticut, School of Business.
Professional Background
Pennsylvania Blue Shield (now Highmark), Operations and IT Roles, 5 years
Ernst & Young (Including Arthur Young & Capgemini), Broad Roles in Health and Insurance Issues, 7 years
Industry Awards/Accolades
Fellow, National HMO Management Fellowhip Program
M.P.A, Public Administration, Health Management, The Pennsylvania State University
B.A., American Studies, Dickinson College

LATEST RESEARCH 0 More by this author

Publish Date


Hype Cycle for Healthcare Payers, 2014 23-Jul-2014 Robert H. Booz, Jeff Cribbs
Healthcare Payer Transformation Key Initiative Overview 22-Apr-2014 Robert H. Booz
Healthcare Payers Must Transform IT Resources to Pivot to the Changing Market 26-Mar-2014 Robert H. Booz
High-Value Castlight Health IPO Signals Challenging Trend for Payer CIOs 21-Mar-2014 Jeff Cribbs, Robert H. Booz
Top Actions for Healthcare Payer Organization CIOs, 2014: Summary and Retrospective Review 27-Feb-2014 Robert H. Booz, Jeff Cribbs, Christina Lucero