Janelle B. Hill Research VP Darien, CT USA Years of Experience 8 years at Gartner 25 years IT industry Areas of Coverage Application Development & Integration Business Process Management Web Services View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Janelle Hill is a vice president in Gartner Research. Her current research area is business process management disciplines (such as modeling, analysis, measurement, process ownership/governance, etc.) and new, BPM-enabling technologies. Her current research agenda emphasizes the value of explicit process management techniques in comparison to past implicit (embedded) process management approaches. She also focuses on linking business process improvement objectives to enterprise performance goals, objectives and strategies. She works both with BPM vendors, helping them to differentiate their products and expand their market, as well as with end users, trying to adopt the best practices in BPM and make appropriate technology decisions to achieve their process management needs. Previous Experience Ms. Hill has more than 25 years of IT industry experience, working as a technology provider, a technology consumer and a consultant/ analyst. She is a recognized industry expert on BPM and software infrastructure. She has held both technical and management roles in application architecture, database development, IT operations, and product marketing and sales. Prior to rejoining Gartner in 2005, Ms. Hill was a lead middleware analyst for Meta Group and participated in the integration of Meta Group with Gartner. Previously, Ms. Hill held positions at Vitria, Gartner, MCI, IBM, Select Magazines and Standard Motor Products. Professional Background Vitria, Director, Industry Solutions Marketing, 2 years MCI Telecommunications, Director, Database Administration, 2 years IBM, Senior Sales and Systems Engineer, 9 years Industry Awards/Accolades 2009 independent firm rated me as No. 1 influential thought leader in BPM worldwide. Education M.B.A., New York University, Stern School of Business B.A., Barnard College, Columbia University LATEST RESEARCH More by this author Title Publish Date Author(s) Top Questions About Business Process Improvement 29-Jan-2010 Janelle B. Hill, Michele Cantara, Elise Olding, Bill Rosser, Jim Sinur Progress Software Buys Savvion 22-Jan-2010 Daniel Sholler, Jim Sinur, W. Roy Schulte, Jess Thompson, Janelle B. Hill Distinguishing the BPMS From the SOA Application Infrastructure 29-Dec-2009 Janelle B. Hill, Daryl C. Plummer Composition and BPM Will Change the Game for Business System Design 21-Dec-2009 Daryl C. Plummer, Janelle B. Hill IBM Buys Lombardi to Strengthen Support for BPM 'Sweet Spot' 18-Dec-2009 Janelle B. Hill, Jim Sinur