James Richardson Research Director Manchester United Kingdom Years of Experience 2 years at Gartner 19 years IT industry Areas of Coverage Business Intelligence View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities James Richardson is a research director at Gartner, where he focuses on business intelligence (BI) and performance management. Previous Experience Mr. Richardson joined Gartner in 2007. Before that, he spent 13 years with BI software vendor Hyperion Solutions in various roles, concluding his time with the company in a global market intelligence role, delivering competitive intelligence to field operations and strategic analysis to senior management. Prior to that, he worked in software development for a European system integrator on supervisory control and data acquisition (SCADA) systems for industry. Professional Background Hyperion Solutions, various technical and marketing management roles, 13 years Sema Group, software development, 4 years Education PGCM, Sheffield Business School B.A. (honors), English, Manchester University LATEST RESEARCH More by this author Title Publish Date Author(s) Tips for Implementers: The Basics of Good Dashboard Design 19-Nov-2009 James Richardson Competitive Landscape: How Worldwide Business Intelligence Vendors Position to Win 19-Nov-2009 Dan Sommer, James Richardson Who's Who in Interactive Visualization for BI 13-Nov-2009 James Richardson Vendor Focus for Oracle: Analysis of Products 14-Oct-2009 Kenneth Chin, Nigel Rayner, James Holincheck, Christian Hestermann, Deborah R Wilson, Robert P. Desisto, Michael Maoz, Kimberly Collins, Gene Alvarez, Tim Payne, French Caldwell, Massimo Pezzini, Donald Feinberg, Mark Driver, Jeffrey Mann, Joseph Feiman, Andrew White, Jim Sinur, James Richardson, William Clark, Ronni J. Colville Market Trends: Business Intelligence Software, EMEA, 2009 24-Sep-2009 Dan Sommer, James Richardson, Andreas Bitterer