Analyst Profile
Elise Olding
Elise Olding
Research Director
Santa Clara, CA USA
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Years of Experience
7 years at Gartner
32 years IT industry
Areas of Coverage
Business Process Management

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Roles and Responsibilities
Elise Olding is a Research Director covering the complex challenges of organizational change and business transformation from a people perspective. Her areas of focus include organizational change, communications strategies and emerging trends in employee engagement from a hands-on practitioner view. Ms. Olding provides research on a worldwide basis, advising clients on best practices to achieve sustainable change and business transformation. She is a member of Gartner's Business Process Management team.
Previous Experience
Ms. Olding brings more than 30 years of experience working in the areas of business, process, systems and change management. Her experience includes roles in many industries, such as apparel, manufacturing, retail, financial services, regional government and high tech. Her business transformation efforts have included a focus on organizational readiness and communications to achieve successful adoption. Ms. Olding knows the importance of practical advice and approaches that can be tailored to work within the unique environments of various companies. She developed those skills through her many years of hands-on experience. With her extensive executive interface and strategic planning experience, she can provide the insights and tactics to ensure that clients' goals are achieved. Prior to joining Gartner, Ms. Olding held leadership roles at some of the top companies in the U.S. Most recently, she worked at Safeway as the director of IT Strategic Planning, and prior to that she was the leader of the Transformation Services organization. At Charles Schwab, she was the VP of Finance Strategic Consulting. At Hurwitz Group, she was a VP of Research for the Knowledge, eLearning and Collaboration Services area. Furthermore, she spent 12 years at Levi Strauss and Co., where she held a number of positions, including IT auditor, systems analyst and IT testing manager, as well as strategic consultant, in which she was responsible for two business process re-engineering teams. She also has five years of experience in banking as an IT and operations auditor, gaining a wealth of experience documenting and standardizing processes.
Professional Background
Safeway, Director - IT Strategic Planning, 2 years
Charles Schwab, VP - Finance Strategic Consulting, 2 years
Levi Strauss, IT Strategic Consultant/Applications Advisor, 12 years
Industry Awards/Accolades
Gartner 2013 Thought Leadership Award for "Maverick Research - Living and Leading in the Brain-Aware Enterprise" with Jackie Fenn
Education
B.A., Psychology, UC Berkeley




LATEST RESEARCH 0 More by this author
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Five Must-Have Practices for Successful Organizational Change 28-Aug-2014 Elise Olding
Avoid These Five Organizational Change Pitfalls 28-Aug-2014 Elise Olding
Accelerate Digital Workplace Momentum by Understanding How the Brain Works 22-Jul-2014 Carol Rozwell, Elise Olding
Drive Innovation and Big Change Efforts With Try, Harvest, Amplify and Challenge 06-Jun-2014 Elise Olding, Janelle B. Hill
Organizational Liquidity Readies Enterprises for Digital Business 07-Mar-2014 Elise Olding, Carol Rozwell