Elise Olding Research Director San Jose, CA USA Years of Experience 6 years at Gartner 31 years IT industry Areas of Coverage Business Process Management View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Elise Olding is a Research Director covering the complex challenges of change and business transformation from a people perspective. Her areas of focus include organizational change, communications strategies and emerging trends in employee engagement (such as gamification) from a hands-on practitioner view. Ms. Olding provides research on a worldwide basis, advising clients on best practices to achieve sustainable change and business transformation. She is a member of Gartner's Program and Portfolio Management (PPM) and Business Process Management (BPM) teams. Previous Experience Ms. Olding brings more than 25 years of experience working in the areas of business, process, systems and change management. Her experience includes roles in many industries, such as apparel, manufacturing, retail, financial services, regional government and high tech. Her business transformation efforts have included a focus on organizational readiness and communications to achieve successful adoption. Ms. Olding knows the importance of practical advice and approaches that can be tailored to work within the unique environment of various companies. She developed those skills through her many years of hands-on experience. With her extensive executive interface and strategic planning experience, she can provide the insights and tactics to ensure that clients' goals are achieved. Prior to joining Gartner, Ms. Olding held leadership roles at some of the top companies in the U.S. Most recently, she worked at Safeway as the director of IT Strategic Planning, and prior to that she was the leader of the Transformation Services organization. At Charles Schwab, she was the VP of Finance Strategic Consulting. At Hurwitz Group, she was a VP of Research for the Knowledge, eLearning and Collaboration Services area. Furthermore, she spent 12 years at Levi Strauss and Co., where she held a number of positions, including IT auditor, systems analyst and IT testing manager, as well as strategic consultant, in which she was responsible for two business process re-engineering teams. She also has five years of experience in banking as an IT and operations auditor, gaining a wealth of experience documenting and standardizing processes. Professional Background Safeway, Director - IT Strategic Planning, 2 years Charles Schwab, VP - Finance Strategic Consulting, 2 years Levi Strauss, IT Strategic Consultant/Applications Advisor, 12 years Education B.A., Psychology, UC Berkeley LATEST RESEARCH More by this author Title Publish Date Author(s) Cool Vendors in Program and Portfolio Management, 2013 29-Apr-2013 Robert A. Handler, Matt Light, Jim Duggan, Daniel B. Stang, Donna Fitzgerald, Elise Olding Use a Communication Framework to Gain Alignment and Success 12-Mar-2013 Elise Olding, Donna Fitzgerald Toolkit: Identify Stakeholders Impacted by Changes for Better Business Outcomes 25-Feb-2013 Elise Olding Peer Advocates Put a Face on Organizational Change 30-Jan-2013 Elise Olding Predicts 2013: PPM Leaders Must Embrace Constant Innovation and Change 30-Nov-2012 Robert A. Handler, Matt Light, Audrey L. Apfel, Lars Mieritz, Daniel B. Stang, Donna Fitzgerald, Elise Olding, Michael Hanford