Analyst Profile
Frank Ridder
Frank Ridder
Managing VP
Dusseldorf Germany
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Years of Experience
7 years at Gartner
22 years IT industry
Areas of Coverage
Outsourcing & IT Services

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Roles and Responsibilities
Frank Ridder is a Managing Vice President in Gartner Research in the area of IT services and sourcing. In addition to leading a global research team, he mainly helps organizations through their complete sourcing activities for infrastructure services, including the data center and the end-user side. He is a leading author on multisourcing competencies, infrastructure utilities and cloud sourcing (for that, he won the Gartner Thought Leadership Award, 2012). Mr. Ridder manages the global IT services sourcing agenda. Prior to his work in the IT industry, he spent five years in the telecommunications industry. In addition to his work at Gartner, Mr. Ridder has lectured on IT services at the University of Applied Science in Neu-Ulm, Germany, since 2009.
Previous Experience
Before joining Gartner, Mr. Ridder led HP's outsourcing marketing in Europe, the Middle East and Africa. He was responsible for all outbound marketing programs, analyst and press relations, sales development programs, and funnel development programs. Prior to that, he held various positions in national and international outsourcing sales, engagement, and client management.
Professional Background
Hewlett-Packard GmbH, Outsourcing Marketing Manager, EMEA, 15 years
Industry Awards/Accolades
2011: Winner of the Gartner Thought Leadership Award
2010: Nominee for the Gartner Sales Leadership Award
2009: Nominee for the Gartner Sales Leadership Award
2009: Gartner Research Group Award
2008: Nominee for the Gartner Global Analyst Award
2005: HP Services EMEA Top Achievers Club
2004: Marketing All Star Award, HP
Education
Diploma in Automation, University of Applied Science, Dusseldorf
Certified Mediator (University for Distance Learning, Hagen)
Executive Education Programs: IMD, Tuck, ITSMA
Languages
English
German




LATEST RESEARCH 0 More by this author
Title

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Author(s)

Take an End-to-End View of Infrastructure Utility Service Implementation to Achieve Business Benefits 24-Apr-2014 Frank Ridder, Gilbert van der Heiden
Toolkit: Orchestrate Detailed Multisourcing Service Integration Roles and Responsibilities to Meet Business Objectives 27-Mar-2014 Gilbert van der Heiden, Jim Longwood, Frank Ridder
2014 CIO Agenda: A Germany Perspective 20-Mar-2014 Frank Ridder
Outsourcing 2014: Capitalizing on Key Market Trends Will Drive Enterprise Agility, Speed and Innovation 21-Feb-2014 Ian Marriott, Linda R. Cohen, Helen Huntley, Frank Ridder
Customized Security and Risk Attachments in Cloud Contracts Protect Against Critical Risks 19-Feb-2014 Frank Ridder, Gayla Sullivan