Jack Santos Research VP Newburyport, MA USA Years of Experience 6 years at Gartner 36 years IT industry Areas of Coverage IT Management Enterprise Architecture View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Jack Santos is a Research Vice President with Gartner. He is part of the Gartner for Technical Professionals product and focuses on professional effectiveness for IT practitioners. Mr. Santos covers organizational development, leadership and management practices, development practices, governance, vendor management, data and application architecture, technical support, system integration, security, Internet business, and collaboration solutions. Previous Experience Prior to joining Gartner, he gained experience in IT strategy and leadership, helping enterprises with system development, application architecture and business technology planning. He performed duties as VP and CIO at Magellan Associates, providing interim CIO services to IT organizations in need of realignment. Prior to Magellan Associates, Mr. Santos served two and a half years at Catholic Medical Center as VP and CIO, where he was responsible for implementing computing infrastructure, clinical applications and architecture, as well as developing wireless infrastructure. He was also an enterprise technology officer for Liberty Mutual Group, and he has led IT groups within financial services, software and public sector advisory (firms such as Aetna, Kaiser Permanente and Bowstreet Software) organizations. Mr. Santos has been honored with Computerworld's Premier 100 CIO award, has presented at numerous IT and business conferences, and has chaired the eCoast Technology Roundtable (an economic development effort by the Portsmouth (New Hampshire) Chamber of Commerce). Professional Background Catholic Medical Center Hospital, VP and CIO, 2 years Liberty Mutual Insurance, Enterprise Technology Officer, 4 years Aetna Health Plans, Director, 15 years Industry Awards/Accolades Premier IT Leader Award (2002) New Hampshire Ecoast Technology Chairman (2003) Education M.S., Computer Science, RPI B.A., Philosophy, Trinity College Languages English Portuguese LATEST RESEARCH More by this author Title Publish Date Author(s) The New Realities for IT Careers 19-May-2013 Jack Santos The Nexus of Forces and IT's Sense of Control 08-Feb-2013 Jack Santos The Implications of Software as a Service for the IT Professional 21-Jan-2013 Jack Santos 2013 Professional Effectiveness Planning Guide: Coming to Terms With the Nexus of Forces 01-Nov-2012 Jack Santos, Chris Howard, Elden Nelson, Mike Rollings Guidance Framework for Creating a Defensible Business Case 01-Aug-2012 Jack Santos