Analyst Profile
Mark Cortner
Mark Cortner
Research Director
Wilmington, NC USA
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Years of Experience
10 years at Gartner
29 years IT industry
Areas of Coverage
Networking & Communications Equipment
Networking & Communications Services

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Roles and Responsibilities
Mark Cortner is Research Director with the Gartner for Technical Professionals research team. Mr. Cortner provides in-depth research and analysis of unified communications applications and cloud-based services, including voice and video real-time communications. The topics he currently focuses on include infrastructure and cloud-based unified commnications, enterprise telephony, and group/desktop/mobile videoconferencing systems/services, with special focus on the mobility-related aspects of unified communications.
Previous Experience
Mr. Cortner has been focused on communications applications and services throughout his career. He has previously served in a broad variety of roles, including hardware and software development, product marketing and management, and delivery of professional consulting services.
Professional Background
Burton Group, Senior Analyst, 10 years
TalkingNets, Vice President of Product Marketing, 3 years
Winstar Communications, Director of Broadband Services Product Marketing, 2 years
M.B.A., University of Miami
B.S., Electrical Engineering, University of Tennessee

LATEST RESEARCH 0 More by this author

Publish Date


Blueprint for Implementing a Hosted Lync Service Using Enterprise Voice 14-May-2014 Mark Cortner
How to Successfully Deliver Mobile Unified Communications Over WLANs 12-Mar-2014 Mark Cortner
What You Need to Know When Extending Videoconferencing to Mobile Devices 10-Jan-2014 Mark Cortner
Solution Path: The Six Steps to Create an Effective Unified Communications Environment 29-Aug-2013 Mark Cortner
How to Succeed With iPads in the Enterprise and Avoid the Pitfalls 17-Jul-2013 Mark Cortner