Analyst Profile
Gavin Tay
Gavin Tay
Research Director
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Years of Experience
4 years at Gartner
18 years IT industry
Areas of Coverage
High Performance Workplace

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Roles and Responsibilities
Gavin Tay is a Research Director in Gartner Research and a member of the Content, Collaboration and Social team. With more than 18 years of industrial experience in the enterprise content management, social collaboration and portal arenas, his research focuses on the challenges faced by CIOs, business IT management and architect teams in the adoption, governance, migration and integration of these technologies. Mr. Tay has also been instrumental in optimizing complex deployments and advising numerous large multinational organizations in the government, telecommunications and financial sectors. He is frequently sought after around the world for his keen understanding of strategies and best practices for complex content migration initiatives that solve real business issues. Mr. Tay is based in Singapore.
Previous Experience
Prior to joining Gartner, Mr. Tay was an IBM Certified Senior Practitioner, Open Group Master Certified and Technology Architect for IBM Software Group. In this capacity, he played a pivotal role in assisting IBM's broad client base in conceptualizing their portal and service-oriented architecture solutions. Mr. Tay has written in several journals on "socially translucent systems" and contributed technical articles to high-visibility trade publications. He has also conducted technology seminars internationally and has undertaken periodic competitive product evaluations to ensure that organizations are kept abreast of the latest developments in the industry. Prior to joining IBM in 2004, Mr. Tay was with Borland Software as an architect evangelist. He kicked off his career with the Defense Agency as an e-commerce software engineer, which was where he embarked on the government's first e-commerce, B2B, B2C and B2E initiative.
Professional Background
IBM, Portal and Collaboration Architect, 6 years
Industry Awards/Accolades
Open Group Master Certified Professional
B.Sc. (Upper Hons.), Computing and Information Systems, Oxford, U.K.
Chinese - Mandarin

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Publish Date


Hype Cycle for Content Management, 2014 24-Jul-2014 Hanns Koehler-Kruener, Gavin Tay
Cool Vendors for Content Management, 2014 09-May-2014 Kenneth Chin, Gavin Tay, Mark R. Gilbert, Mick MacComascaigh, Karen M. Shegda, Whit Andrews
Redefine Microsoft's Role in Your Web Strategy as SharePoint Moves to the Cloud 09-Apr-2014 Jim Murphy, Gavin Tay, Magnus Revang
Respond to Employees' Use of Consumer File Sharing With 'Easy Content Management' 17-Feb-2014 Gavin Tay, Hanns Koehler-Kruener
MarketScope for User Experience Platforms 31-Jan-2014 Gene Phifer, Jim Murphy, Ray Valdes, Gavin Tay