Analyst Profile
Biswajeet Mahapatra
Biswajeet Mahapatra
Research Director
 United Arab Emirates
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Years of Experience
4 years at Gartner
19 years IT industry
Areas of Coverage
Servers & Storage
IT Operations

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Roles and Responsibilities
Biswajeet Mahapatra, a Research Director in the IT Systems Security and Risk group, has a career spanning more than 18 years in many large IT organizations across the globe. Mr. Mahapatra works closely with CIOs across the globe to assist them in defining their IT strategy, deriving metrics to help measure ROI in IT investments and to help charter future direction for maximizing returns in IT. He also works closely with IT vendors to help them understand the market, define a robust product road map, and effectively launch their products. With special focus on upcoming technologies like cloud, Mr. Mahapatra has been heavily quoted in both national and international media. Mr. Mahapatra is an advisor to many governments across the globe for forming their cloud strategy, helping them formulate data privacy and protection policy/laws.
Previous Experience
Mr. Mahapatra helps CIOs do a reality check of their current IT strategy; he helps them plan a future road map for their IT department, drive key initiatives to help improve ROI and quality of service, and build a services-centric, cost-effective IT department. He also helps CIOs in benchmarking, optimizing their expenses and making their balance-sheet asset right, and helps choose the right roles and skill sets for people for the future IT organization. Mr. Mahapatra addresses inquiries on IT cost optimization, best-practice implementations, IT operations, ITIL, cloud strategy development, building virtualization and cloud practices business cases, workload automation, personal cloud, Nexus of Forces and its impact on data centers, and gives directions on future IT investment strategies. Mr. Mahapatra has more than 17 years of experience in the IT industry. Prior to joining Gartner, he was involved in the development and implementation of ERP, project management tools, personal cloud products, identity and access management tools, OS and IT management tools for several major vendors. His previous responsibilities included product management and product marketing, program management, business process implementation, and project management. Mr. Mahapatra holds an M.B.A. from XIM Bhubaneswar and a B.E. in production engineering. He is ITIL certified.
Professional Background
Novell, Product Manager, 3 years
HP, Product Marketing Manager - Openview, 3 years
Oracle, Senior Product Analyst, 3 years
M.B.A. from XIM Bhubaneswar (Gold Medalist)
Bachelor's degree in Production Engineering (Gold Medalist)
ITIL certified
Indian - Bengali
Indian - Hindi

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Publish Date


Indian Cooperative Bank CIOs Must Complete Core Banking Adoption to Compete 03-Apr-2014 Biswajeet Mahapatra, Don Free
The Changing Indian Insurance Market Is Driving Digitalization, CRM and Efficiency Efforts 24-Feb-2014 Biswajeet Mahapatra, Juergen Weiss
How to Assess Colocation Sites in the Asia/Pacific Region 16-Dec-2013 Arun Chandrasekaran, Biswajeet Mahapatra
SMB CIOs in India Must Align IT and Business Strategy 11-Oct-2013 Biswajeet Mahapatra
ROI Is Critical When Choosing an ITSSM Solution From a Tool Vendor Versus a Service Provider 10-Sep-2013 Biswajeet Mahapatra, Jeffrey M. Brooks