Analyst Profile
Ken Dulaney
Ken Dulaney
VP Distinguished Analyst
San Jose, CA USA
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Years of Experience
18 years at Gartner
41 years IT industry
Areas of Coverage
Mobile & Wireless

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Roles and Responsibilities
Ken Dulaney is a vice president and distinguished analyst in Gartner Research, where his research areas include notebook computers, industrial handhelds, PDAs, cellular phones, wireless communications, mobile software and device management strategies. Mr. Dulaney is also the lead analyst for Cisco Systems. He has been recognized by Adweek magazine as one of the top 20 technology industry analysts.
Previous Experience
Prior to joining Gartner, Mr. Dulaney worked at GRiD Systems, where he served as director of marketing, portable computing. He was a key participant in the development of the first pen-based computer, for which he received several patents.
Professional Background
GRiD Systems, Director of Product Marketing, 9 years
Deloitte & Touche, Senior Analyst, 3 years
Tandem Computers (now part of HP), Director of IT, 3 years
Industry Awards/Accolades
Chosen as one of "The 10 Most Influential People in CRM" in 1999 by Sales and Marketing Automation Magazine for foundation work in the CRM field
Recognized by Adweek magazine in 2002 as one of the top 20 technology industry analysts
Education
Completed postgraduate courses in Industrial Engineering, University of Michigan
B.S., Industrial Engineering, Northwestern University




LATEST RESEARCH 0 More by this author
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Google's Nexus One Takes Android to New Level 15-Jan-2010 Carolina Milanesi, Ken Dulaney
Cisco's Move to Collaboration Is Positive, but Needs Follow-Through 18-Dec-2009 Ken Dulaney, Bob Hafner, Bern Elliot, Jeffrey Mann, Matthew W. Cain, Nikos Drakos, James Lundy, Robert F. Mason, Steve Cramoysan, Elise Olding, Carol Rozwell, Scott Morrison, Gene Phifer, Whit Andrews, David Mario Smith
MarketScope for the 'Ruggedized' Handheld-Computer Market (Global) 14-Dec-2009 Tim Zimmerman, Ken Dulaney, William Clark
Predicts 2010: Context-Aware Computing Moves Toward the Mainstream 11-Dec-2009 William Clark, Anne Lapkin, Ken Dulaney, Nick Jones, Bern Elliot
Predicts 2010: Social Software Is an Enterprise Reality 03-Dec-2009 David Mario Smith, Matthew W. Cain, Jeffrey Mann, James Lundy, Anthony Bradley, Ken Dulaney, Carol Rozwell, Monica Basso