Analyst Profile
Gayla Sullivan
Gayla Sullivan
Research Director
Frisco, TX USA
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Years of Experience
3 years at Gartner
19 years IT industry
Areas of Coverage
IT Asset Management

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Roles and Responsibilities
Gayla Sullivan is a Research Director in Gartner's IT Asset Management, Vendor Management and Procurement team within the Architecture and IT Business group. Ms. Sullivan leverages her experience in IT procurement, sourcing, contracting and vendor management to assist IT leaders with best practices in vendor management, contract negotiations, terms and conditions, cloud sourcing and contracting, and vendor relationship management strategies for the megavendors. She also covers general procurement of IT hardware and software products and their associated sourcing, contracting and vendor management activities.
Previous Experience
Ms. Sullivan has more than 16 years of experience within the IT industry. In the years prior to joining Gartner, she held a variety of leadership positions at Software Spectrum (now Insight), EDS/HP and Commercial Metals. Ms. Sullivan has extensive experience in strategic sourcing and contracting. She has directed procurement activities in IT categories such as software, hardware, telecom and professional services. She has been instrumental in providing best-practice guidance and training programs in these areas.
Professional Background
Commercial Metals Company, Director of Procurement, 3 years
Electronic Data Systems (EDS), Manager of IT Contract Negotiations, 7 years
Software Spectrum (Insight), Global Operations Manager, 6 years
M.A., International Business, The University of Texas at Dallas
B.B.A., Marketing, The University of Texas at Arlington

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Publish Date


Teamwork and Shared Controls Make Software Audits Less Costly and Painful 20-Aug-2014 Victoria Barber, Khushbu Pratap, Gayla Sullivan, Kristian Steenstrup, Guriq Sedha, Sanil Solanki
Toolkit: Vendor Management Strategic Road Map, 2014 31-Jul-2014 Gayla Sullivan, Gilbert van der Heiden, Rehan Qureshi
2014 Strategic Road Map for Vendor Management 11-Jun-2014 Gayla Sullivan, Rehan Qureshi
Vendor Management Key Initiative Overview 09-Apr-2014 Gayla Sullivan
CIO Involvement in Operational Technology Vendor Risk Management Mitigates Security Vulnerabilities 26-Mar-2014 Gayla Sullivan, Kristian Steenstrup