Analyst Profile
Tom Eagle
Tom Eagle
Research Director
Richardson, TX USA
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Years of Experience
2 years at Gartner
28 years IT industry
Areas of Coverage
Networking & Communications Services

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Roles and Responsibilities
Tom Eagle is a Research Director with Gartner Technology and Service Provider group. He provides industry research into communications outsourcing and professional services markets primarily in North America, but also addresses service providers that have a global footprint.
Previous Experience
Before joining Gartner, Mr. Eagle led the global marketing initiatives for managed hosting provider Layered Tech, and before that for in-building wireless provider InnerWireless. His career spans extensive experience within the communications outsourcing and IT services industry, with roles at EDS and Nortel's Professional Services business unit. He also held management positions in Texas Instruments' software division for business software application development.
Professional Background
Nortel, Sr. Manager/Director of Marketing, 5 years
Texas Instruments, Marketing Manager, 4 years
EDS, Sales and Marketing Support, 5 years
M.A. from Rice University (academic scholarship)
B.A. from SMU (departmental distinction, University Scholars program)

LATEST RESEARCH 0 More by this author

Publish Date


Three Keys to Changing Your TEM Program for Success 26-Mar-2014 Tom Eagle
Competitive Landscape: Telecom Expense Management, Independent Providers 10-Mar-2014 Tom Eagle
Toolkit: Telecom Expense Management RFP Template 13-Dec-2013 Tom Eagle
Critical Capabilities for Telecom Expense Management 04-Nov-2013 Tom Eagle
Competitive Landscape: Managed Videoconferencing Services 18-Sep-2013 Tom Eagle