Patricia Adams Research Director Stamford, CT USA Years of Experience 20 years at Gartner 20 years IT industry Areas of Coverage IT Operations IT Asset Management View Latest Research Resources Create Analyst Alert Contact Gartner Roles and Responsibilities Patricia Adams is a research director in Gartner Research. Working within the IT operations area, she has been the lead analyst on all aspects of IT asset management, both software and hardware, from tools through to process design and best practices. Her research area also gives her insight into synergistic areas within IT operations management, such as ITIL and other IT service management disciplines that overlap with ITAM. Actively tracking and managing software and hardware inventory often overlaps with configuration management databases (CMDB), so Ms. Adams co-covers the extensive CMDB and IT service dependency mapping tools and marketplace. Previous Experience Since Ms. Adams joined Gartner in 1993, her research has focused on several technology areas during her tenure. Professional Background The Metropolitan Museum of Art, Registrar's Office, 3 years Education B.A., Bard College LATEST RESEARCH More by this author Title Publish Date Author(s) What You Need to Know About ITSIO 30-Apr-2013 Jay E. Pultz, Patricia Adams, Tapati Bandopadhyay Cool Vendors in IT Operations Management, 2013 18-Apr-2013 Jeffrey M. Brooks, Patricia Adams, Ronni J. Colville, Milind Govekar, Jarod Greene, Will Cappelli, Tapati Bandopadhyay MarketScope for the IT Asset Management Repository 02-Apr-2013 Patricia Adams Agenda Overview for Infrastructure and Operations Leaders, 2013 03-Jan-2013 Patricia Adams IT Asset Management; CIO Desk Reference Chapter 25, Updated Q3 2012 30-Sep-2012 Patricia Adams, John P. Roberts, Stewart Buchanan, William R. Snyder