Analyst Profile
Patricia Adams
Patricia Adams
Research Director
Stamford, CT USA
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Years of Experience
21 years at Gartner
21 years IT industry
Areas of Coverage
IT Asset Management
IT Operations

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Roles and Responsibilities
Patricia Adams is a research director in Gartner Research. Working within the IT operations area, she has been the lead analyst on all aspects of IT asset management, both software and hardware, from tools through to process design and best practices. Her research area also gives her insight into synergistic areas within IT operations management, such as ITIL and other IT service management disciplines that overlap with ITAM. Actively tracking and managing software and hardware inventory often overlaps with configuration management databases (CMDB), so Ms. Adams co-covers the extensive CMDB and IT service dependency mapping tools and marketplace.
Previous Experience
Since Ms. Adams joined Gartner in 1993, her research has focused on several technology areas during her tenure.
Professional Background
The Metropolitan Museum of Art, Registrar's Office, 3 years
Education
B.A., Bard College




LATEST RESEARCH 0 More by this author
Title

Publish Date

Author(s)

What You Need to Know About Discovery Tools for IT Asset Management 14-Jul-2014 Patricia Adams
SWOT: ServiceNow, IT Operations Management Software, Worldwide 05-Jun-2014 David M. Coyle, Jarod Greene, Jeffrey M. Brooks, Patricia Adams, Ronni J. Colville, Laurie F. Wurster, Gary Spivak, Chris Matchett
How to Assess a Software License Optimization and Entitlement Tool 28-May-2014 Patricia Adams
Gartner to Retire the IT Asset Management Repository MarketScope 27-Nov-2013 Patricia Adams, John Enck, Jeffrey M. Brooks
Hype Cycle for IT Operations Management, 2013 23-Jul-2013 Patricia Adams, Milind Govekar